Victim Response Coordinator
Perform complex professional and technical human service related work, supervision, and/or counseling in the management of the Sheriff's Office Victim Response Team. Recruit, train, and supervise Victims Response Advocates who will offer emotional support and crisis intervention to crime victims in Larimer County. Provide a broad range of consulting and referrals to victim and families of crime.
The following statements are illustrative of the duties and responsibilities of the job. The organization retains the right to modify or change the duties and responsibilities of the job at any time.
Knowledge, Skills, & Abilities:
- Receives immediate supervision from command staff.
- Exercise direct and indirect supervision over volunteers and temporary staff.
- Assist with development, planning, and implementation of Sheriff's Office goals in relation to Victims Response Program.
- Provide direct victim service including referrals, crisis intervention, information exchange, and support.
- Work with law enforcement officers and staff to provide victim assistance information; serve as liaison for investigators, deputies, and victim and family.
- Develop and present educational information and programs to law enforcement officers and staff, volunteers, other community organizations, and the general public.
- Exercise supervision of temporary and volunteer positions, operations, and activities within the Victim Response program; may include coordinating training and assigning and reviewing work; maintain volunteer schedules.
- Establish program policies and procedures consistent with Sheriff's Office and other interdepartmental policies, procedures, and guidelines.
- Organize, assign, and prioritize work of advocates for optimum productivity.
- Research and write various grants to fund Coordinator position.
- Perform general administrative functions such as data entry for incident reports, financial reports, mileage reimbursement, archive case records, etc; develop and revise forms as needed.
- Develop and manage the budget; review and approve expenditures.
- Attend seminars, conferences, workshops, classes, lectures, etc., as appropriate, to enhance and maintain knowledge of trends and developments in field; review professional journals, attend association and professional meetings, and otherwise maintain contacts with professionals to facilitate exchange of information.
- Conduct debriefing sessions following major crisis as needed to Victim Response Advocates.
- Remain familiar with Sheriff's Office record release procedures and arrest procedures as designated by law (e.g., domestic violence, arrest warrants, etc.) as well as bonding and release of individuals.
- Communicate with outside parties in a timely and professional manner appropriately representing the Sheriff's Office; research and respond to requests for information and issues.
- Perform other duties as appropriate or necessary for performance of the job.
- Crime victim needs and community resources available to meet those needs.
- Practices and techniques of human service program development and management.
- Principles, practices, and objectives as related to victim response program.
- Supervisory principles, procedures, and methods including selection, training, discipline, and evaluation.
- Procedures and techniques of budget preparation.
- Principles of human behavior.
- Group leadership techniques.
- Practices and techniques of informal counseling, interviewing, and supervising large groups.
- Public relations concepts.
- Routine software and business applications including, but not limited to, word processing, spreadsheets, presentation software, and databases.
- Colorado Revised Statutes regarding Victims Compensation (Victims Bill of Rights).
- Criminal Justice Records Act per Colorado Revised Act.
- Develop and direct a human service program.
- Prepare and monitor a budget.
- Supervise and mentor professional and support staff in a productive and positive manner.
- Communicate effectively both verbally and in writing with individuals from a variety of socio-economic backgrounds.
- Be accepted by various groups of people associated with the program including victims, law enforcement officers, volunteers, and the general community.
- Organize groups of 10 to 20 volunteer victim advocates to accomplish designated tasks.
- Evaluate and implement program policies and procedures.
- Perform duties independently without close supervision.
- Handle multiple priorities and people at one time.
- Give constructive criticism and deal with conflict.
- Perform effective public speaking to groups of varied interests and backgrounds.
- Establish and maintain effective working relationships with a diverse population to include inmates, criminal justice agency personnel, other County employees, representatives of other agencies and organizations, and members of the community.
- Two years of experience in a directly related field or in the performance of similar duties and responsibilities in counseling, human service, law enforcement, or related area.
- Equivalent to a Bachelor's degree with major course work in Sociology, Psychology, Human Services, Public Administration, or a related field.
- Current first aid and community CPR certificates.
- Possession of, or ability to obtain, a valid Colorado Driver's License.
- Must have acceptable eyesight to perform computer duties, drive a vehicle, and read documents.
- Must have appropriate voice skills to be clearly understood on the telephone, radio, and in public contacts. Will be required to talk extensively on the telephone and in public contacts.
- Must have acceptable hearing to hear well on the telephone, radio, and in public contacts.
- May be required to sit, stand, or walk for long periods of time.
- May be required to stoop, bend, stretch, twist, reach, kneel, squat, and balance.
- Must have fine and gross motor skills and use of fingers, hands, and arms to perform computer duties and operate equipment.
- Must be capable of working under stressful situations.
- Must have good cognitive skills and awareness of work accuracy.
- Must have ability to concentrate on more than one task at a time and to make independent decisions.