Facilities Services Director
Under limited direction; plans, organizes, directs, administers, and coordinates all activities related to the acquisition, disposition, maintenance, and utilization of the County's physical facilities and real estate portfolio including Strategic Capital Planning, Design, Construction, Operations, Maintenance, and Energy Management. Provides strategic and tactical information and assistance to the Board of County Commissioners, elected officials, and other division/department heads. Responsible for overall leadership and management of the Facilities Services Department and works closely with the Chief Information Officer and other Facilities and Information Technology Division (FITD) management in developing the strategic and tactical direction of services delivered by the FITD to the organization. Coordinates activities with other County departments and outside agencies and ensure compliance with all related regulatory requirements.
The following statements are illustrative of the duties and responsibilities of the job. The organization retains the right to modify or change the duties and responsibilities of the job at any time.
Knowledge, Skills, & Abilities:
- Assign, direct, and supervise activities of assigned staff, ensuring adherence to established policies, procedures, and standards. Administer or make recommendations for routine personnel matters affecting subordinates including recruiting, interviewing, hiring, training, assigning work, scheduling work hours, granting leave, appraising performance, disciplining, and submitting such records and reports as required by County policies and procedures.
- Develop and implement Facilities Masters Plans and strategic direction for the organization in conjunction with financial planning and business planning.
- Oversee the administration of daily facility maintenance and custodial services, preventative maintenance operating procedures, work order system, energy audits, and productivity and performance measures.
- Interact directly with elected officials and department and division heads to identify and meet their facility related needs.
- Oversee and manage real estate portfolio.
- Monitor and ensure compliance with all applicable regulatory requirements such UBC, UFC, and ADA.
- Administer the financial administration of the Facilities Services Department.
- Develop and manage the budget. Review and approve expenditures.
- Oversee and manage major building construction and remodeling.
- Oversee selection, management, and performance measures for outsource and contracted services.
- Create and implement long-range facility visions, plans, and projects required to meet the County’s space needs.
- Provide highly technical staff assistance to the Board of County Commissioners, elected officials, and other division/department directors.
- Explore opportunities to improve quality of service and service delivery processes and systems.
- Evaluate, develop, and implement improvements to facility management systems and policies.
- Negotiate and monitor compliance with facility leases.
- Perform other duties as appropriate or necessary for performance of the job.
- Public sector organizational structure, function, and operation.
- Building construction, architecture, project planning, and other issues pertaining to large construction projects.
- Principles of total quality management, public policy development, citizen participation, and strategic planning.
- Project management methods and techniques.
- Strong and well developed analytical and problem solving skills.
- Performance measurement and customer service improvement practices.
- Progressive management and team building styles and techniques.
- Leadership methods and management skills.
- Budget management and resource allocation according to governmental standards and procedures.
- Routine software and business application including, but not limited to, word processing, email, spreadsheets, presentation software, and databases.
- Computer Automated Facilities Management systems.
- Real property transactions including due diligence, negotiation, and closing.
- Supervisory principles, procedures, and methods including selection, training, discipline, and evaluation.
- Work with contractors in planning and carrying out major building construction projects.
- Establish and maintain effective working relationships with other County employees, representatives of other agencies and organizations, and members of the community.
- Act as an official representative of the County in a professional manner with local, state, and national agencies and organizations.
- Direct, coordinate, and participate in a variety of research, administrative, and legislative projects.
- Take a broad view of all aspects of a project (e.g., technical, construction, human resources, financial, etc.) and develop an integrated plan to ensure a successful product.
- Comprehend and draw conclusions from a wide variety of written materials.
- Assemble, organize, and present complex statistical, financial, and factual information derived from a variety of sources, integrating diverse information and viewpoints.
- Analyze, interpret, explain, and apply a wide variety of policies and practices.
- Manage multiple priorities and meet established deadlines in a hectic and stressful work environment exercising independent judgment in solving problems and carrying out day-to-day responsibilities.
- Work both independently of supervision and effectively in teams.
- Communicate effectively with a wide range of County staff and citizens, both orally and in writing.
- Develop and sustain positive, effective working relationships with County employees, elected officials, community groups, and the general public.
- Identify customer needs and seek their input prior to making key decisions.
- Negotiate and manage contracts for service.
- Eight years of progressively responsible experience in Facilities Management or a directly related field performing similar duties and responsibilities including implementing large, complex construction projects, facilities operations, and leadership/management of a Facilities Department.
- Three years of experience performing Facilities Operations Management.
- Bachelor’s Degree from an accredited college or university with major coursework in Business or Public Administration, Civil Engineering, Construction Management, Architecture, Planning, or a related field.
- Master’s Degree in Business or Public Administration, Civil Engineering, Construction Management, Architecture, or Planning preferred.
- Possession of a Certified Facility Manager (CFM) from the International Facilities Management Association (IFMA) preferred.
- Project Manager Professional (PMP) Certification preferred.
- Possession of, or ability to obtain, a valid Colorado Driver’s License.