Case Aide TEMP
Provides support to the Social Caseworker in carrying out a case plan including providing services to the client or family in education, support, and referrals to community resources. Supervises child/parent meetings, coaches families in basic life skills, and provides transportation for children as needed.
The following statements are illustrative of the duties and responsibilities of the job. The organization retains the right to modify or change the duties and responsibilities of the job at any time.
Knowledge, Skills, & Abilities:
- Receives immediate supervision from a professional-level supervisor and indirect supervision from professional staff.
- Exercises no supervision.
- Supervise and coordinate child/parent visitations and interactions both in community and home environments; document interactions for inclusion in case file; staff with assigned caseworker.
- Provide transportation for children to and from appointments including medical, agency, or parent visitations as needed.
- Act as an advocate to families providing emotional support and encouragement; provide an open atmosphere to share problems; document information and provide to caseworker to assist in assessing appropriate resources and services.
- Conduct home visits to provide services and support to clients including educating and assisting the client in basic life skills such as nutrition, budget, housekeeping, food preparation, and shopping; assist clients in meeting special needs of the family as outlined in case plans.
- Act as a teacher or role model, and demonstrate or coach as an interactive process with clients; provide instruction, guidance, and counseling to parents in basic child development and child rearing techniques and practices.
- Support professional caseworkers in carrying out case plans; provide assessment of child/client to assist in the decision making processes; document observations and interactions; staff cases periodically or as needed to provide information regarding the safety and welfare of the child.
- Participate in and attend meetings on client progress; exchange information with other staff, departments, or collateral agencies as appropriate.
- Make referrals to related programs and services as appropriate.
- Attend court hearings and testify in court regarding observations of family interactions as needed.
- May assist clients and caseworkers in the completing the Family Service Plan, including securing information for the social history and assessments summary and signatures as required; assist with gathering and compiling other documentation required in a case, as requested.
- Perform duties in compliance with health and safety standards to provide a secure environment, specifically in transporting and interacting with clients.
- Attend seminars, conferences, workshops, classes, lectures, etc., as appropriate, to enhance and maintain knowledge of trends and developments in field.
- Perform other duties as appropriate or necessary for performance of the job.
- Basic principles, practices, and objectives as related to social services programs.
- Community resources and agencies.
- Safe childcare and driving techniques and proper restraint for younger children.
- Emergency procedures including how to respond to crisis situations.
- Principles, practices, and objectives as related to case management and planning in a social casework program.
- Department and County rules, regulations, policies, procedures, and standard operation procedures.
- Advanced application of community resources, agencies, and organizations and how they affect or apply to cases.
- Effective parenting methods and family dynamics.
- Communicate clearly and concisely, both verbally and in writing.
- Read and comprehend department and County rules, regulations, policies, and standard operating procedures.
- Support professional staff.
- Follow written and verbal instructions.
- Accomplish the assigned workload in a timely manner and meet established performance standards and objectives.
- Maintain sensitive and confidential information.
- Perform basic mathematical computations.
- Act as a credible witness when testifying in court.
- Demonstrate effective observation, assessment, and documentation of family and child behaviors.
- Interview applicants and or clients.
- Contribute to a treatment plan; apply general concepts to family dynamics.
- Effectively respond to conflict situations and people in conflict.
- Maintain timely and accurate records of work performed.
- Teach basic life skills to others by example.
- Establish and maintain effective working relationships with other County employees, representatives of other agencies and organizations, and members of the community.
- One year of experience in a directly related field or in the performance of similar duties and responsibilities with six months equivalent to that of a Case Aide I.
- High school diploma or GED required.
- Bilingual (English/Spanish) skills preferred.
- Possession of, or ability to obtain, a valid Colorado Driver's License.