Provides support to the Social Caseworker in carrying out a service plan including providing services to the client or family in education, support, and referrals to community resources.
- Basic principles, practices, and objectives as related to social services programs.
Community resources and agencies pertinent to the job population.
Emergency procedures including how to respond to crisis situations.
Principles, practices, and objectives as related to case management and planning in a social casework program.
Department and County rules, regulations, policies, procedures, and standard operation procedures.
Advanced application of community resources, agencies, and organizations and how they affect or apply to cases.
Communicate clearly and concisely, both verbally and in writing.
Read and comprehend department and County rules, regulations, policies, and standard operating procedures.
Support professional staff.
Follow written and verbal instructions.
Accomplish the assigned workload in a timely manner and meet established performance standards and objectives.
Maintain sensitive and confidential information.
Perform basic mathematical computations.
Demonstrate effective observation, assessment, and documentation of family and/or client behaviors.
Good written and oral communication, as well as basic interview skills.
Contribute to development and implementation of a service plan.
Effectively respond to conflict situations and people in conflict.
Maintain timely and accurate records of work performed.
Establish and maintain effective working relationships with other County employees, representatives of other agencies and organizations, and members of the community.