ASU Services Supervisor
Supervises and monitors inmates or offenders placed under a court-ordered custody or alternative sentencing program. Supervise ASU Services Specialists.
The following statements are illustrative of the duties and responsibilities of the job. The organization retains the right to modify or change the duties and responsibilities of the job at any time.
Knowledge, Skills, & Abilities:
- Receives general supervision from a department or program manager or supervisor.
- Exercises direct supervision over inmates/offenders and clerical and/or professional staff.
- Exercise direct, first-level supervision of positions, employees, operations, and activities within the Alternative Sentencing Unit; may include coordinating staff training, assigning and reviewing daily work, participating in the interview and selection process, making recommendations impacting pay, status, and disciplinary action, evaluating performance independently or in conjunction with a higher-level supervisor/manager.
- Act as a resource or expert in program area, providing technical guidance to less experienced staff. Serve on-call duty to provide assistance and direction to staff.
- Provide assistance to management staff in the development, review, and implementation of program policies, procedures, and services.
- Serve on inmate/offender disciplinary committee; coordinate schedule for case reviews.
- May assume manager duties on a temporary basis and as assigned.
- Provide program back up, on call consultation, and technical assistance to staff.
- Participate on department management team and internal committees, address program/staff issues at regular staff meetings, serve as liaison to local collateral agencies, provide public communication and education, respond to inquiries and complaints.
- Determine initial and on-going eligibility for programs including screening medical suitability for work programs; request and review criminal histories on incoming inmates/offenders.
- Coordinate and conduct inmate classes, services, and programs.
- Provide community service, home detention, and work release recommendations for clients who are transitioning; recommend security classifications.
- In accordance with the parameters of the program, supervise and/or monitor inmates/offenders in work release facility, electronic home detention, day or weekend reporting program, off-site work crews, or in transporting adults between detention facilities, courts, or work sites.
- Conduct orientations for new inmates/offenders to explain facility and/or program rules and procedures if line staff is not available.
- Monitor inmate living and work areas; assign and supervise work assignments; supervise meal service.
- Monitor the safety and security of facility and control of contraband including conducting searches of inmates/offenders and living areas, conducting security checks of facility, facility perimeter, windows, doors, and work areas, conducting checks of inmate possessions, mail, and visitors, and supervising visits.
- Work with courts, probation, and other law enforcement agencies regarding inmate compliance with programs; coordinate with community agencies, employers, and related groups to facilitate employment, work projects, transportation, or community service commitments.
- Screen crew worksites for appropriateness of work, safety issues, and coordination of services.
- Coordinate directly with probation and treatment providers to ensure compliance with high liability inmates.
- Perform administrative and record keeping duties in support of program; document inmate/offender behavior and program activities; maintain inmate/offender records; process various billing and/or program and related agency documents.
- Work rotating shifts.
- Testify in court as required.
- Perform other duties as appropriate or necessary for performance of the job.
- Principles, practices, and objectives as related to crisis intervention, conflict resolution, and security methods in an inmate/offender detention program.
- Scope and application of laws and regulations pertaining to correctional facilities, inmate confinement, and/or alternative sentencing programs.
- Practices and techniques of counseling and interviewing.
- Court and criminal justice processes and systems.
- Record keeping and reporting procedures.
- Principles of human behavior.
- Supervisory principles, procedures, and methods including selection, training, discipline, and evaluation.
- Routine software and business applications including, but not limited to, word processing, spreadsheets, presentation software, and databases.
- Community Service Programs Only: Safe operation of a variety of hand and power tools.
- Communicate effectively orally, in writing, and via various forms of electronic media.
- Use office automation systems, including basic proficiency with computer applications such as e-mail, word processor, spreadsheet, and database look-up and/or entry.
- Supervise and mentor professional and support staff in a productive and positive manner.
- Supervise inmates and organize large inmate groups to accomplish designated tasks.
- Effectively respond to conflict situations and people in conflict.
- Perform CPR and respond in a medical emergency.
- Provide professional customer service to clients and the public.
- Maintain sensitive and confidential information.
- Establish and maintain effective working relationships with other County employees, representatives of other agencies and organizations, and members of the community.
- Three years of experience in a directly related field or in the performance of similar duties and responsibilities.
- Equivalent to a Bachelor's Degree from an accredited college or university with major coursework in Sociology, Psychology, Criminal Justice, Human Services, Public Administration, or a related field.
- Possession of, or ability to obtain, a valid Colorado Commercial Driver's License with passenger endorsement.
- Possession of, or ability to obtain, CPR and First Aid certifications by date of hire.
- Possession of, or ability to obtain, Advanced Sex Offender Supervision certification.
- Maintain continuing education hours annually, or as required.
- LIGHT - Exert up to 20 lbs. of force occasionally, and/or up to 10 lbs. of force frequently, and/or a negligible amount of force constantly to move objects. Physical demands are in excess of those of Sedentary work. Light work usually requires walking or standing to a significant degree.
MOVEMENT - Occasionally 1/4 to 2 1/2 hours/day
- REACHING - Extending hand(s) and arm(s) in any direction.
- HANDLING - Seizing, holding, grasping, turning, or otherwise working with hand or hands. Fingers are involved only to the extent that they are an extension of the hand.
- FINGERING - Picking, pinching, or otherwise working primarily with fingers rather than with the whole hand or arm as in handling.
- FEELING - Perceiving attributes of objects, such as size, shape, temperature, or texture, by touching with skin, particularly that of fingertips.
- WALKING - Walking to perform facility/offender inspections.
AUDITORY - Not Limited
- TALKING - Expressing or exchanging ideas by means of the spoken word. Talking is important for those activities in which workers must impart oral information to clients or to the public, and in those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly.
- HEARING - perceiving the nature of sounds. Used for those activities which require ability to receive detailed information through oral communication, and to make fine discriminations in sounds, such as when making fine adjustments on running engines.
VISION - Required
- NEAR ACUITY - Clarity of vision at 20 inches or less. Use this factor when special and minute accuracy is demanded.
- FAR ACUITY - Clarity of vision at 20 feet or more. Use this factor when visual efficiency in terms of far acuity is required in day and night/dark conditions.
- Office equipment such as computer, projector, copier, fax etc.