WIC Educator II
Delivers services to clients by determining eligibility, issuing benefits, providing nutrition education, and developing and monitoring individual care plans.
Knowledge, Skills, & Abilities:
- Receives general supervision from a senior level WIC Educator, or a professional level supervisor.
- Exercises no supervision.
- Provide information to clients and public regarding program services, guidelines, and eligibility criteria; receive applications and assist clients in completing appropriate forms; determine program eligibility in accordance with WIC program guidelines.
- Schedule client appointments consistent with the issuance of WIC checks; perform health assessments including height, weight, and hemoglobin measurements; issue WIC checks.
- Determine and tailor food packages to individual client needs and provide ongoing nutrition education as specified by nutrition education checklist or as directed by the Nutritionist.
- Set goals with client, document progress toward goals, and reevaluate and establish new goals within WIC guidelines and protocols.
- Document and update client information including risk factors, health assessments, diet histories, and nutrition plans and progress.
- Identify high and moderate risk clients, such as low weights, changes in status, medical problems, and related issues; refer high-risk clients to the Nutritionist.
- Make referrals to other County departments, community groups, and outside agencies for health care, food banks, Medicaid, and social services assistance.
- Promote program activities and services through community outreach and networking efforts.
- Perform general clerical duties in support of daily WIC functions such as answering phones, filing, typing, and restocking and ordering office supplies, forms, and educational materials.
- Conduct training and orientations for WIC retailers regarding policies and procedures.
- Monitor retailers; conduct site visits; complete and submit retailer report forms.
- Document and maintain records of site visits, contacts, and issues; respond to and resolve client/retailer complaints and problems.
- May teach prenatal, breastfeeding, and WIC orientation classes.
- May enter client schedule templates into WIC computer system.
- May act as a resource or expert in program area, providing technical guidance to less experienced staff in computer use and program policy.
- Assist in preparing educational materials and displays.
- Perform other duties as appropriate or necessary for performance of the job.
- Basic principles of nutrition.
- Cultural and socio-economic variances of a community.
- Modern office practices and procedures.
- Routine software and business applications including, but not limited to, word processing, presentation software, and databases.
- Communicate clearly and concisely, both verbally and in writing.
- Prepare and maintain clear and concise charts and records.
- Maintain sensitive and confidential information.
- Accomplish the assigned workload in a timely manner and meet established performance standards and objectives.
- Principles, practices, and objectives as related to nutrition in a WIC assistance program.
- Available community resources including medical, nutritional, social, educational, and financial.
- Effective interviewing and counseling techniques.
- Proficiently administer height, weight, and measuring devices and perform finger stick blood tests to determine hematocrit levels.
- Guide participants according to established program guidelines.
- Perform duties independently without close supervision.
- Establish and maintain effective working relationships with other County employees, representatives of other agencies and organizations, and members of the community.
- One year to eighteen months of experience as a WIC Educator I.
- Minimum of a High School diploma or GED.
- Associates degree in Nutrition, or related field, is highly desirable.
- Ability to pass Levels I, II, and III of the WIC Certification Program within 18 months of employment.
- Ability to complete the State of Colorado WIC computer training.
- Possession of, or ability to obtain, a valid Colorado Driver's License.
- Bilingual (English/Spanish) skills preferred.
- May complete additional module training including Breastfeeding and WIC Retailer Site Monitoring and Reporting.