WIC Breastfeeding Peer Couns TEMP
The primary function of a breastfeeding peer counselor is to assist WIC clients by telephone and home visits. The successful applicants will not have a designated work space and will work offsite as needed. Working outside of normal business hours will also be required. Provides basic breastfeeding information and encouragement to WIC pregnant and breastfeeding mothers. Maintains up-to-date files including referrals and client contact information. Refers to Lactation Consultant services or WIC RD when breastfeeding concerns are beyond the scope ofpractice for a peer counselor. Counsels WIC participants by telephone and hospital visits on basic breastfeeding information including how to prevent and handle common breastfeeding concerns and barriers to breastfeeding.This is an entry-level position with the WIC Program. Positions in this class work under immediate supervision while learning job tasks. Work is characterized by development of basic and routine skills and knowledge required to perform the job such as basic breastfeedinginformation, learning referral criteria to the Lactation Consultant, documenting client information, and learning nutritional concepts.
The following statements are illustrative of the essential functions of the job and do not include other nonessential or peripheral duties that may be required. The organization retains the right to modify or change the duties or essential functions of the job at any time.
- Keeps accurate records of all contact made with WIC clients.
- Maintains client confidentiality by following department guidelines.
- Available to conduct client phone calls/contacts outside of normal working hours and days.
- Follows established protocols when referring clients to Lactation consultant services, WIC Nutritionist, physician, and community resources.
- Maintains own caseload of clients by making routine contacts and providing basic breastfeeding information and support including how to handle common breastfeeding concerns.
- Attends monthly staff meetings and breastfeeding conferences/workshops as appropriate.
- Attends and assists with prenatal and breastfeeding classes.
- Complete assigned WIC and breastfeeding modules within 6 months of hire.
- Performs other functions as required to fulfill the expectations of the position and goals and objectives of the program.
Knowledge, Skills, and Abilities:
- Basic Nutrition
- Socio-economic conditions of community and pertinent Community Resources.
- Modern office practices and procedures.
- Routine software and business applications, including but not limited to, word processing, presentation software, and databases.
- Establish and maintain effective working relationships with other County employees, representatives of other agencies and organizations, and members of the community.
- Communicate clearly and concisely, both verbally and in writing.
- Prepare and maintain clear and concise charts and records.
- Maintain sensitive and confidential information.
- Accomplish the assigned workload in a timely manner and meet established performance standards and objectives.
- Per grant requirements, must have breastfed at least one baby for at least six months within the past 5 years and is enthusiastic about breastfeeding and wants to help other mothers enjoy a positive experience.
- Minimum of a High School diploma or GED.
- Bilingual (English/Spanish) written and verbal skills required.
- Ability to complete assigned WIC and breastfeeding modules within 6 months of hire, with a passing score of 90% or higher.
- Possession of a valid Colorado Driver's License.
- Must be able to provide personal transportation.