Victim/Witness Specialist I
Provides state constitutional mandated services to victims and witnesses including critical event notification, referral for crisis intervention, and other related services. Acts as a liaison between victims/witnesses and the court system.
The following statements are illustrative of the duties and responsibilities of the job. The organization retains the right to modify or change the duties and responsibilities of the job at any time.
- Receives immediate supervision from the division manager.
- May exercise indirect supervision over interns and volunteers.
- Provide victims with referrals to those who will assist with crisis intervention for victims, witnesses, and their families; consult with services and refer victims to services who will develop safety plans for victims and witnesses.
- Inform victims on procedures for obtaining compensation for financial loss through restitution or Victim Compensation.
- Provide information on the civil process, including the right to file a civil judgment against the defendant and the steps needed to obtain a civil protection order.
- Respond to requests of attorney and/or investigator; set up and participate in meetings with victims as requested, provide transportation if needed, and attend, if needed, any or all stages of the criminal justice process with the victim/witness.
- Advise victims of the policies and procedures pertaining to criminal protection orders; provide copies of orders to victim and collateral agencies.
- Refer victims to collateral agencies including community resources, law enforcement agencies, and legal resources as needed.
- Provide victims of crimes with victim impact statements and advise victims of their right to be heard at court proceedings, sentence hearings, and plea agreement acceptances; compose comprehensive memos that contain victims' recommendations and input.
- Maintain, compose, and compile statistical records, verify accuracy of records, and make recommendations as needed; coordinate the processing of appropriate paperwork.
- Provide victim contact information or verification to employers, collateral agencies, or schools of victim and witness' involvement in a criminal case, when needed.
- Consult with victims regarding the charges filed, reduction of charges, negotiated pleas, dismissal of charges, or any other dispositions.
- Evaluate effectiveness of program; assess the needs of the community and provide recommendations to meet those needs; assist in the development of new programs and procedures.
- Attend seminars, conferences, workshops, classes, lectures, etc., as appropriate, to enhance and maintain knowledge of trends and developments in field; review professional journals, attend association and professional meetings, and otherwise maintain contacts with professionals to facilitate exchange of information.
- Anticipate in the provision of ongoing training for law enforcement, volunteer advocates, peer educators, and the community at large.
- Perform other duties as appropriate or necessary for performance of the job.
Knowledge, Skills, & Abilities:
- Principles, practices, and objectives as related to the criminal justice system and prosecution, crisis intervention techniques, and interviewing techniques in a victim/witness program
- Principles of human behavior.
- Record-keeping and reporting procedures.
- Routine software and business applications, including but not limited to, word processing, spreadsheets, presentation software, and databases.
- Scope and application of laws and regulations pertaining to victim/witness programs.
- Communicate clearly and concisely, both verbally and in writing.
- Travel to other jurisdictions to participate in special prosecutions or in remote offices as assigned.
- Evaluate and apply program policies and procedures.
- Effectively respond to conflict situations and people in conflict.
- Provide empathetic support to victims and witnesses and extract pertinent information from interviews and reports.
- Complete Prevue Assessment as administered by the Office of the District Attorney.
- Establish and maintain effective working relationships with other County employees, representatives of other agencies and organizations, and members of the community.
- One year of experience in a directly related field or in the performance of similar duties and responsibilities; public service experience and experience working with victims and/or witnesses desirable.
- Equivalent to a Bachelor's degree from an accredited college or university with major course work in Sociology, Psychology, or a related field. Master's degree preferred.
- Possession of, or ability to obtain, Victim Witness certification.
- Bilingual (English/Spanish) skills preferred.
- Maintain continuing education hours annually or as required.
- Possession of, or ability to obtain a valid Colorado Driver's License.