Victim/Witness Division Manager
Supervises and administers the personnel, activities, and operations of all programs of the Victim/Witness Division within the District Attorney's Office to include victim and witness assistance, witness management, and restitution coordination.
The following statements are illustrative of the duties and responsibilities of the job. The organization retains the right to modify or change the duties and responsibilities of the job at any time.
- Exercises direct supervision over professional, technical, and clerical staff.
- Receives general supervision from the Administrative Manager.
- Exercise direct supervision of staff and activities within the Victim/Witness Division; may include coordinating staff training, assigning and reviewing work, participating in the interview and selection process, making recommendations impacting pay, status, and disciplinary action, evaluating performance independently or in conjunction with a higher-level supervisor/manager, and approving time off.
- Act as a resource or expert in program area including the Victim Rights Amendment.
- Provide technical guidance to less experienced staff and technical consulting to collateral agencies about the criminal justice system, victim dynamics, statutes relating to crime victims and the Victim Rights Amendment.
- Develop, implement, and maintain goals, objectives, and priorities for the Victim/Witness program.
- Plan and format program rules, policies, and procedures; ensure dissemination and employee compliance.
- Compile data and records; prepare reports and statistical information for evaluation of present services and planning of needed services.
- Respond to difficult citizen, client, and outside agency complaints and requests for information; interpret local and state procedures, laws, standards, and regulations.
- Act as Coordinator for the Victim Assistance and Law Enforcement (V.A.L.E.) Fund including assistance to the V.A.L.E. Board and liaison with V.A.L.E. funded victim service agencies.
- Monitor revenues and expenditures to ensure financial health of program and division budget and funds.
- Develop proposals for funding; maintain and prepare reports on statistical, programmatic, and financial data as required by funding sources.
- Ensure delivery of consistent level of service in all programs within the Victim/Witness Division.
- Perform professional and technical duties of the Victim/Witness Specialist including providing state mandated services to victims and managing cases as needed.
- Participate in and facilitate various committees and boards related to program activities and responsibilities.
- Perform other duties as appropriate or necessary for performance of the job.
Knowledge, Skills, & Abilities:
- Principles, practices, and objectives as related to victim issues, rights, and compensation in a victim assistance program.
- Scope and application of federal, state, local laws and regulations, and constitutional amendments governing victims' rights.
- Supervisory principles, procedures, and methods including selection, training, discipline, and evaluation.
- Principles, practices, and objectives as related to the criminal justice system and the role of the prosecution.
- Budget and grant management and resource allocation according to governmental standards and procedures.
- Read and comprehend department and County rules, regulations, policies, procedures, and standard operation procedures.
- Routine software and business applications including, but not limited to, word processing, spreadsheets, presentation software, and databases.
- Act as an official representative of the County in a professional manner with local, state, and national agencies and organizations.
- Develop, evaluate, and administer programs.
- Communicate clearly and concisely, both verbally and in writing.
- Write and review grant proposals.
- Supervise and mentor professional, technical, and support staff.
- Effectively respond to conflict situations and people in conflict.
- Organize material and present information clearly and concisely in verbal and written form.
- Establish and maintain effective working relationships with other County employees, representatives of other agencies and organizations, and members of the community.
- Five years of progressively responsible experience in personnel and project management, a victim/witness program, a directly related field, or in the performance of similar duties and responsibilities, including experience in supervision.
- Equivalent to a Bachelor's degree from an accredited college or university with major coursework in business or Public Administration, Social Work, Psychology, or a related field.
- Possession of, or ability to obtain, Victim Services Certification.
- Possession of, or ability to obtain, a valid Colorado Driver's License.