Treasurer's Technician II
Performs a variety of specialized processing, clerical, and customer service functions for the Treasurer's Office. Performs research and provides information related to property taxes to the general public.
The following statements are illustrative of the duties and responsibilities of the job. The organization retains the right to modify or change the duties and responsibilities of the job at any time.
Knowledge, Skills, & Abilities:
- Receives general supervision from an Elected Official's administrative supervisor.
- Exercises no supervision.
- Perform customer service functions such as receiving and processing tax payments and answering and researching taxpayer questions; balance daily receipts; research returned mail problems.
- Calculate taxes including fees, interest, and other related charges to the taxpayer.
- Perform routine research of names, addresses, and ownership within public records to respond to public inquiries.
- Perform clerical and customer service duties for annual Tax Lien Sale; maintain files, certificates, correspondence, and other related information; assist attendees with documentation and information.
- Prepare and process certificates of tax due, including mobile home and associated moving permits.
- Prepare and process delinquent tax notices and related letters; process and track payments; respond and research questions and inquiries from interested parties.
- Assist other Treasurer staff within assigned area by performing backup duties, maintaining and tracking information and records, responding to inquiries, and conducting research.
- Process other types of Treasurer' transactions including redemptions, mass payments, and account balancing.
- Verify and/or collect payment for re-platted schedule numbers.
- Prepare, review and process Certificate of Taxes Due, to include scanning, indexing, verifying, billing and service related to CTDs.
- Perform other clerical duties as required by the Office.
- Perform other duties as appropriate or necessary for performance of the job.
- Standard bookkeeping practices and methods including accounts payable, accounts receivable, payroll, and journal entries.
- Routine software and business applications, including but not limited to, word processing, spreadsheets, presentation software, and databases.
- Modern office practices and procedures.
- Scope and application of laws and regulations pertaining to Treasurer's programs.
- Treasurer's Office procedures and processes.
- Provide professional customer service to clients and public.
- Communicate clearly and concisely, both verbally and in writing.
- Perform typing functions within required words per minute.
- Read and research elected official office records, plats, and maps.
- Perform duties independently without close supervision.
- Establish and maintain effective working relationships with other County employees, representatives of other agencies and organizations, and members of the community.
- One year of experience in a directly related field or in the performance of similar duties and responsibilities within a Treasurer's Office.
- High School diploma or GED required supplemented by basic bookkeeping courses.