Training and OD Coordinator
Develop, implement, conduct, and coordinate employee training, staff development, and organizational development programs. Ensure that such programs support the County's and Human Resources strategic goals, objectives, and initiatives. Act as an internal consultant to County departments and offices for assigned areas.
The following statements are illustrative of the duties and responsibilities of the job. The organization retains the right to modify or change the duties and responsibilities of the job at any time.
- Receives general supervision from the Assistant Human Resources Director.
- Exercises no supervision.
- Act as internal consultant to County departments on individual and organizational effectiveness. Recommend and/or deliver appropriate training or development programs to both meet the needs of the requesting department and to support Human Resources goals and objectives.
- Design, develop, and present employee training, staff development, and organizational development programs for all levels of employees in the organization. Ensure that presented programs support the County's and Human Resources initiatives. Oversee and administer training programs, tuition reimbursement, and related policy interpretation; provide responsible technical staff assistance and guidance for assigned areas.
- Assist County departments in developing and administering various employee training programs. Act as a resource for all levels of employees in regards to training and development programs and options. Conduct appropriate research, develop materials, interpret statistical and narrative information, and provide guidance on program design.
- Coordinate assigned activities with County offices, departments, divisions, staff, and outside agencies, as appropriate. Partner with outside agencies to jointly offer training or other related programs for the mutual benefit of the County and the outside agency.
- Gather and analyze data related to assigned projects, conduct research, and prepare reports and recommendations; measure programs for effectiveness and return on investment.
- Maintain awareness of changes in governmental laws, regulations, and case law affecting the County's training and organizational development programs.
- Design, coordinate, and revise staff development, organizational development, and leadership development programs. Track employee participation, maintain related statistics, and identify areas needing enhancement or change.
- Conduct County-wide training and development needs analysis; recommend levels and types of programs to be offered in response to such analysis or other relevant factors.
- Assess programs offered by other public/private sector trainers, schools, and universities to determine availability and appropriateness in satisfying specialized training and developmental needs of the County. Develop and/or conduct training courses as appropriate.
- Act as liaison and functional lead for computerized learning management systems; coordinate with system engineers to ensure the system is properly configured to meet functional needs. Monitor system performance to help determine if applications are running at expected levels. Document, report, and escalate issues as appropriate to system vendor or Information Technology staff. Keep informed of system functionality updates and changes; participate in system testing as needed. Regularly communicate with other system users and coworkers to keep them informed of system functionality.
- May be responsible for managing small projects or completion of a phase of a project.
- Direct contracts and schedule training with consultants, field representatives, and institutions.
- Prepare and submit budget recommendations for employee development and training, tuition assistance, and assigned areas.
- Participate in special projects as assigned.
- Perform other duties as appropriate or necessary for performance of the job.
Knowledge, Skills, & Abilities:
- Techniques to ensure effective integration of human resources principles and practices with offered training and development programs.
- Internal consulting and coaching principles, practices, and objectives.
- Staff development program design and administration processes.
- Organizational development principles, practices, and objectives.
- Principles, practices and objectives of facilitation, mediation, and other group and individual interaction techniques.
- Group dynamics, adult learning theory, and related techniques.
- Training needs analysis procedures and techniques.
- Fundamental principles and practices of public personnel administration.
- Federal, state and local laws, administrative regulations and case law applicable to public personnel administration.
- Federal and state laws and regulations as they related to assigned areas.
- Statistical concepts and methods for measuring effectiveness and return on investment for training and organizational development programs.
- Principles and practices of accurate record keeping.
- Effectively use various training and organizational development tools as appropriate.
- Maintain familiarity with current trends and best practices in assigned areas.
- Communicate clearly and concisely, both orally and in writing.
- Collect, compile and analyze information and data.
- Technical aptitude to understand computer systems in sufficient depth to communicate effectively with IT staff and vendors about system needs and functionality.
- Establish and maintain effective working relationships with other County employees, representatives of other agencies and organizations, and members of the community.
- Three years of learning management experience in a directly related field or in the performance of similar duties and responsibilities. Two years of experience in training programs and/or two years in staff and organizational development programs.
- Equivalent to a bachelor's degree from an accredited college or university with major coursework in Personnel Administration, Communications, Training, Organizational Development, Public or Business Administration, or a related field.