Senior Correctional Services Specialist
Supervises and monitors inmates or offenders placed under a court-ordered custody or alternative sentencing program. Acts as a leadworker for specific programs.
The following statements are illustrative of the duties and responsibilities of the job. The organization retains the right to modify or change the duties and responsibilities of the job at any time.
- Receives general supervision from a department or program manager or supervisor.
- Exercises indirect supervision over inmates/offenders and clerical and/or professional staff.
- Provide lead accountability for other employees within work unit, which may include scheduling, assigning and reviewing work, instructing/training in work methods, and providing input into hiring and performance evaluation processes.
- Act as a resource or expert in program area, providing technical guidance to less experienced staff. Serve on-call duty to provide assistance and direction to staff.
- Provide assistance to management staff in the development, review, and implementation of program policies, procedures, and services.
- Serve on inmate/offender disciplinary committee; coordinate schedule for case reviews.
- May assume supervisor duties on a temporary basis and as assigned.
- Determine initial and on-going eligibility for programs including screening medical suitability for work programs; request and review criminal histories on incoming inmates/offenders.
- Perform case management work with assigned inmates/offenders including developing supervision plans, providing counseling and crisis intervention, and assisting inmate/offender in financial management and problem resolution.
- Coordinate and conduct inmate classes, services, and programs.
- Process warrant requests for inmates who have failed to appear for programs.
- In accordance with the parameters of the program, supervise and/or monitor inmates/offenders in a half-way house or work release facility, electronic home detention, day or weekend reporting program, off-site work crews, or in transporting juveniles or adults between detention facilities, courts, or work sites.
- Conduct orientations to new inmates/offenders to explain facility and/or program rules and procedures.
- Monitor inmate living and work areas; assign and supervise work assignments; supervise meal service.
- Monitor the safety and security of facility and control of contraband including conducting searches of inmates/offenders and living areas, conducting security checks of facility, facility perimeter, windows, doors, and work areas, conducting checks of inmate possessions, mail, and visitors, and supervising visits.
- Collect urinalysis samples, complete appropriate paperwork, and submit samples for drug testing; administer alcohol tests.
- Maintain inmate/offender accountability by conducting periodic formal counts, checking inmates in/out of facility, conducting phone or on-site checks of inmate/offender locations, and conducting random monitoring of inmate activities.
- Work with courts, probation, and other law enforcement agencies regarding inmate compliance with programs; coordinate with community agencies, employers, and related groups to facilitate employment, work projects, transportation, or community service commitments.
- Investigate minor and major program violations; write incident reports; determine and carry-out appropriate sanctions up to, and including, revocation and return to a more secure detention facility; prepare reports and recommendations.
- Receive and process inmate payments/funds, process fees, and balance accounts.
- Monitor and dispense inmate medications.
- Perform administrative and record keeping duties in support of program; document inmate/offender behavior and program activities; maintain inmate/offender records; process various billing and/or program and related agency documents.
- Coordinate and perform special projects as assigned and required.
- Testify in court or for the Parole Board as required.
- Perform other duties as appropriate or necessary for performance of the job.
Knowledge, Skills, & Abilities:
- Principles, practices, and objectives as related to crisis intervention, conflict resolution, and security methods in an inmate/offender detention program.
- Scope and application of laws and regulations pertaining to correctional facilities, inmate confinement, and/or alternative sentencing programs.
- Practices and techniques of counseling and interviewing.
- Court and criminal justice processes and systems.
- Record keeping and reporting procedures.
- Principles of human behavior.
- Supervisory principles, procedures, and methods including selection, training, discipline, and evaluation.
- Routine software and business applications including, but not limited to, word processing, spreadsheets, presentation software, and databases.
- Community Service Programs Only: Safe operation of a variety of hand and power tools.
- Communicate clearly and concisely, both verbally and in writing.
- Read and comprehend department and County rules, regulations, policies, and standard operating procedures.
- Supervise and mentor professional and support staff in a productive and positive manner.
- Supervise inmates and organize large inmate groups to accomplish designated tasks.
- Effectively respond to conflict situations and people in conflict.
- Perform CPR and respond in a medical emergency.
- Establish and maintain effective working relationships with other County employees, representatives of other agencies and organizations, and members of the community.
- Three years of experience in a directly related field or in the performance of similar duties and responsibilities.
- Equivalent to a Bachelor's Degree from an accredited college or university with major coursework in Sociology, Psychology, Criminal Justice, Human Services, Public Administration, or a related field.
- Possession of, or ability to obtain, a valid Colorado Commercial Driver's License with passenger endorsement.
- Possession of, or ability to obtain, CPR and First Aid certifications by date of hire.
- Maintain continuing education hours annually or as required.
- Transportation Units Only: Defensive Driving Training Certification.