Senior Correctional Case Specialist
Serves in a lead capacity in a Community Corrections Program within the Health and Human Services Division for adult felony female offenders. Provides individual and group counseling, life skills training, financial planning and management, and crisis intervention.
The following statements are illustrative of the duties and responsibilities of the job. The organization retains the right to modify or change the duties and responsibilities of the job at any time.
- Receives general supervision from higher level professional staff.
- Exercises direct and indirect supervision over Correctional Case Specialists and temporary staff.
- Provide lead work oversight of positions and activities within the Women's unit which may include coordinating staff training; assigning and reviewing work; participating in the interview and selection process; making recommendations impacting pay, status, and disciplinary action; evaluating performance independently or in conjunction with a higher-level supervisor; and scheduling and approving time off.
- Provide supervision of Correctional Case Specialists within the Women's Community Corrections Program and ensure that all collateral agency contacts and program reports are complete.
- Attend staff meetings and other department meetings.
- Act as a resource or expert in program area, providing technical guidance to less experienced staff.
- Develop professional contacts with other County departments, staff, and outside collateral agencies and coordinate appropriate meetings as needed.
- Develop and present accurate information and documentation to the Director, Courts, Division of Criminal Justice, and the Advisory Board.
- Review case files for compliance with Division of Criminal Justice standards.
- Recruit providers through outreach, promotion, orientation, screening, and selection.
- May assist in writing grant proposals.
- Consult with assigned staff in strategies for difficult or complex cases.
- Participate in internal and external committees; attend training and provide in-service training.
- Interpret and apply departmental and County policies and procedures.
- Prepare appropriate program and financial reports including billing forms.
- Coordinate program services with other County departments, community groups, and external agencies.
- Evaluate program effectiveness and implement alterations in program structure; plan and direct new functions.
- Participate in the interview process and make hiring recommendations.
- Conduct case management activities for assigned clients including, but not limited to, scoring client assessments and making appropriate treatment referrals, the completion of client budgets and monitoring of finances, the completion of monthly program reports, termination reports, and the development and review of supervision plans.
- Report information to supervisor.
- Maintain current, accurate, chronological case notes, incident reports, and affidavits; maintain statistical data of service delivery and prepare monthly reports and other required documentation.
- Participate in the Classification and Disciplinary Committees as required.
- Provide court reports and oral testimony as required.
- Conduct orientation of new inmates/clients.
- Facilitate in-house groups for female offenders.
- Monitor inmate living and work areas, assign and supervise work assignments, and supervise meal service.
- Monitor the safety and security of the facility and control of contraband, including conducting searches of inmates/offenders and living areas; conducting search checks of the facility perimeter, windows, doors, and work areas; and conducting checks of inmate possessions, mail, visitors, and visits.
- Collect urinalysis samples, complete appropriate paperwork, and submit samples for drug testing; administer alcohol tests.
- Maintain inmate/offender accountability by conducting periodic formal counts, checking inmates in/out of facility, conducting phone or on-site checks of inmate/offender locations, and conducting random monitoring of inmate activities. Conduct random home visits/searches as required.
- Perform special studies and projects as assigned and required.
- Participate in various committees and boards related to program activities and responsibilities.
- Perform other duties as appropriate or necessary for performance of the job.
Knowledge, Skills, & Abilities:
- Record keeping and reporting procedures.
- Routine software and business applications including, but not limited to, word processing, spreadsheets, presentation software, and databases.
- Current corrections trends and practices.
- Offender management and treatment.
- Quality improvement practices and problem solving.
- Principles, practices, and objectives as related to female offenders.
- Division of Criminal Justice standards.
- Interviewing and counseling techniques.
- Communicate clearly and concisely, both verbally and in writing.
- Read and comprehend department and County rules, regulations, policies, and standard operating procedures.
- Supervise, train, and evaluate assigned personnel.
- Apply policies and procedures in performing assigned duties.
- Maintain sensitive and confidential information.
- Work flexible hours, which may include working weekends, holidays, and varied shifts.
- Perform duties independently without close supervision.
- Provide professional customer service to clients and the public.
- Act as an official representative of the County in a professional manner with local, state, and national agencies and organizations.
- Organize material and present information clearly and concisely in verbal and written form.
- Effectively respond to conflict situations and people in conflict.
- Demonstrate strong commitment to department goals and mission.
- Understand and communicate standards of professional conduct established by the department.
- Manage multiple priorities and program components.
- Exhibit positive leadership skills, including the ability to work on a team, take initiative, and work independently under stressful situations.
- Establish and maintain effective working relationships with other County employees, representatives of other agencies and organizations, and members of the community.
- Two years of experience in correctional case management.
- Bachelor's Degree from an accredited college or university in Sociology, Psychology, Social Work, Criminal Justice, or a closely related field.
- Possession of, or ability to obtain, a valid Colorado Driver's License.
- Maintain continuing education hours annually or as required.
- Possession of or ability to obtain a First Aid, AED and CPR certifications.