This position is responsible for the planning, coordination, and supervision of the functions and staffing positions of the Production area of the Recording Department where documents are recorded in the public record for Larimer County, and become of permanent record; essential to the commerce in Larimer County.
The following statements are illustrative of the duties and responsibilities of the job. The organization retains the right to modify or change the duties and responsibilities of the job at any time.
Knowledge, Skills, & Abilities:
- Exercises direct supervision over interns, temporary employees, lead workers, Operations Specialists, and Recording Specialists.
- Exercises indirect, first-level supervision of positions, employees, operations specific to all Recording and CIC processes.
- Troubleshoot and respond to questions specific to statutorily appropriate searches.
- Assist in training of new employees on appropriate procedures and regulations related to the processing of recorded documents, related searching abilities, and all recording transactions.
- Provide and deliver superior customer service.
- Assign, direct, and supervise activities of assigned staff, ensuring adherence to established policies, procedures, and standards; Administer or make recommendations for routine personnel matters affecting subordinates including recruiting, interviewing, hiring, training, assigning work, scheduling work hours, granting leave, appraising performance, and disciplining and submitting such records and reports as required by County policies and procedures.
- Administer quality control on all referenced transactions and processes performed.
- Provide capture and assessment of all indexing corrections and performance measure stats associated with the recording process for the entire recording department.
- Attend meetings and participate on county, local, and state committees related to recording functions; advise management staff and department staff of activities and actions; maintain an awareness of activities in other counties and other states pertaining to recording programs and policies.
- Attend seminars, conferences, workshops, classes, lectures, etc., as assigned; review professional journals, attend association and professional meetings, and facilitate exchange of information with other recording professionals.
- Evaluate the recording workflow and queues on a daily, hourly and potentially minute by minute basis; issue and troubleshoot delivery of final quality control of all recorded documents inclusive of providing training and communication with specific related industry representatives.
- Accept, prep, scan, full service, QC/Return, Index, verify and cashier documents for paper and electronic recordings, as needed.
- Operate cash drawer, issue cash receipts, process payments for fees, and print reports as needed.
- Oversee the suspension and resolution of rejected documents.
- Review and coordinate the corrections to daily recordings.
- Perform large format scanning of plats.
- Issue and troubleshoot marriage licenses.
- Participate in the planning and implementation of new legislation and other changes on existing policies, procedures, and systems.
- Assist with departmental budget for the Recording Department monitor program and staff requirements; work with Recording Manager to identify budget requests and development of the annual budget.
- Other projects and duties as assigned.
- Ability to understand all transactions in Recording.
- Advanced knowledge of indexing practices and requirements of recorded documents.
- Ability to interpret, enforce, and apply Federal, Colorado State Statute, and Larimer County Clerk & Recorder policies and procedures.
- Ability to attend, actively participate in, and plan weekly, monthly, and annual training meetings specific to all processes and transactions of the Recording Department.
- Ability to work on assignments that are complex in nature where considerable judgment and initiative are required in resolving problems and making recommendations.
- Equivalent to a Bachelor's Degree from an accredited college or university with major coursework in a related field.
- Possession of, or ability to obtain, a valid Colorado Driver's License.
- Standard Office Environment