Project Group Manager
The Project Group Manager will supervise area project management analysis, research, and services, and develop policies and procedures with other IT management staff. They will assign Project Portfolio staff to project, proposal, and analysis activities based on the priorities established by the Larimer County Strategic Plan through a review board. Consistently works with other Group Managers as a leadership team and with other County managers to support projects, work orders, or product support. Accountable to IT department management for project portfolio status reporting and project resource work load forecasting. The Group Manager maintains an expert understanding of the technology and systems used in the Project Portfolio Group.
The following statements are illustrative of the duties and responsibilities of the job. The organization retains the right to modify or change the duties and responsibilities of the job at any time.
- Receives direct supervision from the CIO.
- Exercises direct supervision, motivation, and coaching over Project Portfolio Group staff including the establishment and measurement of staff performance standards.
- Exercises indirect and direct supervision over assigned project staff.
- Assign and supervise activities of Project Portfolio Group staff ensuring adherence to established policies, procedures, and standards; administer or make recommendations for routine personnel matters affecting subordinates including recruiting, interviewing, hiring, training, assigning work, scheduling work hours, granting leave, appraising performance, disciplining, and submitting such records and reports as required by County policies and procedures.
- Provide senior leadership for Project Management including being conversant with the future direction of industry standards and technologies including how that direction will impact the enterprise, and how future and current systems can be exploited for the benefit of the enterprise.
- Supervise a group of project managers, coordinators, and business analysts including setting priorities, distribution of work assignments, and the reporting of group activities; assign projects to team members.
- Accountable to ensure that the staff adhere to the Division and Department standards for project management, system development life cycle procedures, and documentation relevant to the scope of their current work projects.
- Develop and maintain productive working relationships with project sponsors, County management, business analysts, other IT Department staff, and customers
- Regularly meet with IT Group Management to understand, manage, and ensure the success of cross-group projects and that projects are complete and accurate, opportunities are exploited, staff assignment are coordinated, and staff/work progress reporting is consistent.
- Understand customer functions, organization, and roles in the enterprise to the extent required to support project portfolio management.
- Develop work plans and objectives for staff and performs employee performance reviews and provides feedback, career development, and training direction.
- Develop and presents business cases to the Technical Advocacy Board.
- Estimate project resource requirements for project portfolio and back-log to meet the primary focus and objectives of the Divisions and Departments.
- Participate in the development process review cycles (analysis, design, and documentation reviews) to ensure end-product quality.
- Prepare regular project status reports on internal projects, group member work plan mix changes, and forecasts of future group member talent or time utilization.
- Actively communicate any process, software, or hardware system changes as required through the IT change control process.
- Participate in the assessment of vendor-provided application systems, application development tools, operating systems, and database production systems to offer new solutions to County business problems.
- Create and maintain Project Portfolio Group policies, processes, and procedures.
- Conduct risk management analysis and mitigation at the project portfolio level.
- Constantly improves consistency, predictability and efficiency of the project delivery models and methodologies.
- Actively market and promote Project Portfolio Group and IT Department services.
- Perform other duties as appropriate or necessary for performance of the job.
Knowledge, Skills, & Abilities:
- A thorough understanding of a broad range of project management methodologies and techniques including work breakdown structures, estimating, scheduling, resource balancing, variance analysis, risk analysis and mitigation, change management, and critical path management.
- Strong and well developed analytical and problem solving skills.
- Rapid analysis and decision-making characteristics.
- Performance measurement and customer service improvement practices.
- Progressive personnel management, coaching, and team building styles and techniques.
- The operation, use, application, capabilities and limitations of project management systems and software.
- Federal, state, or local government business.
- Communicate clearly and concisely, both verbally and in writing.
- Read and comprehend department and County rules, regulations, policies, and standard operating procedures.
- Successfully plan and implement large, complex IT projects.
- Assess organizational needs and relate appropriate IT solutions.
- Plan, organize, schedule, and monitor tasks and resources in order to accomplish established goals and objectives.
- Provide consistent status on staff resource utilization, projects, work orders, and research as required.
- Apply the skills and abilities at the level of a Business Project Manager.
- Demonstrate one-on-one and group interpersonal skills. Requires the ability to deal with people beyond giving and receiving instruction. Must be adaptable to performing under stress and when confronted with persons also under stress.
- Take a broad view of all aspects of a project (e.g., technical, human resources, financial, etc.) and develop an integrated plan to ensure a successful product.
- Supervise and mentor professional technical staff who focus on multiple, complex software development, and implementation plans to accomplish Division/Department project goals and requirements.
- Establish and maintain effective working relationships with other County employees, representatives of other agencies and organizations, and members of the community.
- Eight years of experience in information systems, technology, a directly related field, or in the performance of similar duties and responsibilities. Six years of project management experience with large and/or complex IT projects. Two years in a leadership role supervising at least four professional technical resources.
- Bachelor's Degree from an accredited college or university with major coursework in Business Administration, Computer Science, Information Systems, GIS, or course work that required the development or adaptation of computer programs and systems or equivalent where two years of experience can substitute for one year of education.
- Additional training or advanced coursework desired.
- Project portfolio management experience desired.
- Project Management Professional (PMP) certification preferred.