Office Assistant/Print & Mail
Performs a wide variety of routine and general office support and customer service activities within assigned department or division. Performs functions typically under the supervision of or in support of other administrative positions.
The following statements are illustrative of the duties and responsibilities of the job. The organization retains the right to modify or change the duties and responsibilities of the job at any time.
- Receives immediate supervision typically from an administrative or professional supervisor.
- Exercises no supervision.
- Perform customer service and reception duties for the department; provide general and routine information; direct callers and visitors to appropriate department or person; take written messages.
- Issue, receive, type, and process various standardized applications, permits, and other forms; review received forms for completeness; answer routine procedural questions regarding the same; calculate and collect fees.
- Open, sort, and file hardcopy or computer file documents and records; update general information for further processing and maintenance of records; maintain alphabetical, index, numerical, and cross-reference files and filing systems.
- Enter and retrieve data in simple spreadsheets and databases according to established procedure; proof entered data; prepare simple tabular reports.
- Type and proofread a variety of standardized, routine documents and correspondence including interoffice memos, handwritten correspondence, administrative forms, and simple rough draft reports; update departmental lists.
- Prepare packets of information including binding, stapling, and copying in accordance with specific instruction; distribute packets to appropriate persons including mass mailings.
• Operate routine office equipment to support operations of the department/division including copiers, fax machines, telephone systems, and computers.
- Receive, sort, and process incoming or outgoing mail; distribute mail to office personnel; perform general mailroom functions including operation of postage meter machines/shipping software.
- Drive an automobile in the pick up and delivery of mail.
- Order and maintain office supplies.
- Perform errands or other general assistance in support of a department/division and its personnel.
- Perform other duties as appropriate or necessary for performance of the job.
Knowledge, Skills, & Abilities:
- Operation of standard office equipment including fax machines, copiers, and computers.
- Simple arithmetic calculations including subtraction, addition, multiplication, and division.
- Routine software and business applications including, but not limited to, word processing, spreadsheets, presentation software, and databases.
- English usage, spelling, grammar, and punctuation.
- Modern office practices and procedures.
- Communicate clearly and concisely, both verbally and in writing.
- Read and comprehend department and County rules, regulations, policies, and standard operating procedures.
- Provide professional customer service to clients and public.
- Follow written and verbal instructions.
- Perform typing functions within required words per minute.
- Learn and apply U.S. Postal Service and other commercial carriers' mailing requirements.
- Establish and maintain effective working relationships with other County employees, representatives of other agencies and organizations, and members of the community.
- No experience to one year of experience in a directly related field, or in the performance of similar duties and responsibilities within an office or customer service environment.
- High School diploma or GED required.
- Possession of, or ability to obtain, a valid Colorado Driver's License.
Must be able to:
- Lift, carry, drag, push, and pull up to 70 lbs.
- Stand and walk frequently
- HEAVY - Exert up to 100 lbs. of force occasionally, and/or up to 50 lbs. of force frequently, and/or up to 20 lbs. of force constantly to move objects.
Movement - Frequently 2 ½ to 5 ½ hours/day
- STOOPING - Bending body downward and forward. This factor is important if it occurs to a considerable degree and requires full use of the lower extremities and back muscles.
- CROUCHING - Bending body downward and forward by bending legs and spine.
- REACHING - Extending hand(s) and arm(s) in any direction.
- HANDLING - Seizing, holding, grasping, turning, or otherwise working with hand or hands. Fingers are involved only to the extent that they are an extension of the hand.
Auditory - Not Limited
- TALKING - Expressing or exchanging ideas by means of the spoken word. Talking is important for those activities in which workers must impart oral information to clients or to the public, and in those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly.
- HEARING - perceiving the nature of sounds. Used for those activities which require ability to receive detailed information through oral communication, and to make fine discriminations in sounds, such as when making fine adjustments on running engines.
Vision - Required
- FAR ACUITY - Clarity of vision at 20 feet or more. Use this factor when visual efficiency in terms of far acuity is required in day and night/dark conditions.
- DEPTH PERCEPTION - Three-dimensional vision. Ability to judge distances and spatial relationships so as to see objects where and as they actually are.
- COLOR VISION - Ability to identify and distinguish colors.
- FIELD OF VISION - Observing an area that can be seen up and down or to right or left while eyes are fixed on a given point. Use this factor when job performance re-quires seeing a large area while keeping the eyes fixed.
Environmental Conditions and Physical Surroundings - Exposure - Frequently 2 ½ to 5 ½ hours/day
- EXPOSURE TO WEATHER - Exposure to hot, cold, wet, humid, or windy conditions caused by the weather.
- Office equipment such as computer, projector, copier, fax, hand truck, etc.
Hazards - Occasionally ¼ to 2 ½ hours/day
- Exposure to blood born pathogens