Mental Health Services Team Lead
Serves in a lead/supervisory capacity in a Community Corrections Program within the Health and Human Services Division for mentally ill offenders within the Mental Health Intervention Pretrial Services and Alternatives to Incarceration for Individuals with Mental Health Needs (MHIPS/AIIM) programs. Provides case management and supervision of court orders, individual and group intervention, life skills training, financial planning and management, and crisis intervention.
The following statements are illustrative of the duties and responsibilities of the job. The organization retains the right to modify or change the duties and responsibilities of the job at any time.
Knowledge, Skills, & Abilities:
- Receives general supervision from the Assistant Community Corrections Director.
- Exercises direct and indirect supervision over Correctional Case Specialist Staff, staff paid for by the program but employed by other agencies, and temporary staff.
- Provide day-to-day management and coordination of program site and staff.
- Provide direct, first-level supervision and leadership for staff and activities within the MHIPS/AIIM program which may include assigning and reviewing work, coordinating staff training, participating in the interview and selection process of clients and staff, making recommendations impacting pay, status and disciplinary action, evaluating performance independently or in conjunction with a higher-level supervisor, scheduling and approving time off in conjunction with higher level supervisor.
- Provide direct case management and therapy for clients assigned to caseload.
- Provide supervision of Correctional Case Specialists within the Community Corrections MHIPS/AIIM program and ensure that all collateral agency contacts and program reports are complete.
- Provide supervision in conjunction with collateral agency staff for staff that are paid for by the program but employed by other agencies.
- Clinical and administrative supervision to a team of clinicians and correctional staff who provide therapy, case management, and supervision services to clients with co-occurring substance dependence and mental illness.
- Monitor budget and financial accounting.
- Act as a resource or expert in program area, providing technical guidance to less experienced staff.
- Develop professional contacts with other County departments, staff, and outside collateral agencies, and coordinate appropriate meetings as needed.
- Review case files for compliance with Division of Criminal Justice and Colorado Probation standards.
- Assist in the writing grants proposals and reports.
- Consult with assigned staff in strategies for difficult or complex cases.
- Attend staff and other department meetings; participate in internal and external committees; and attend and provide in-service training.
- Interpret and apply program, departmental, and County policies and procedures.
- Prepare appropriate program and financial reports including billing forms.
- Develop and present accurate information and documentation to the Community Corrections Director, Community Corrections Assistant Director, Courts, Probation Department, collateral agencies, Division of Criminal Justice, and the Advisory Board.
- Coordinate program services with Grant partners, other County departments, community groups, and external agencies.
- Participate in the interview process and make hiring recommendations.
- Provide case management services and monitoring of compliance for individuals in the AIIM/MHIPS program.
- Conduct case management activities for assigned clients including, but not limited to, compliance with sentence given by the courts, administering and scoring client assessments and making appropriate treatment referrals, the completion of client budgets and monitoring of finances, the completion of monthly program reports, termination reports, and the development and review of supervision plans.
- Monitor all terms and conditions of probation and/or bond conditions.
- Collect urinalysis samples, complete appropriate paperwork, and submit samples for drug testing; administer alcohol tests.
- Maintain current, accurate, chronological case notes, incident reports, and affidavits; maintain statistical data of service delivery, prepare monthly reports and other required documentation.
- Provide backup for team staff functions.
- Assist in programs development and direction with Assistant Director.
- Lead and participate in selections meetings.
- Provide court reports and oral testimony as required.
- Conduct orientation to new clients to explain program requirements and expectations.
- Facilitate in-house groups as appropriate and needed.
- Prepare and submit selections decisions memos to the courts and interested parties.
- Schedule staff to provide coverage for the Drop-in-Center site as needed and required.
- Monitor Drop-in-Center supplies and request items as needed.
- Perform special studies and projects as assigned and required.
- Participate in various committees and boards related to program activities and responsibilities.
- Perform other duties as appropriate or necessary for performance of the job.
- Record keeping and reporting procedures.
- Routine software and business applications including, but not limited to, word processing, spreadsheets, presentation software, and databases.
- Current corrections trends and practices.
- Offender management and treatment.
- Quality improvement practices and problem solving.
- Principles, practices, and objectives as related to offenders with co-occuring mental illness and substance abuse issues.
- Division of Criminal Justice standards.
- Probation supervision standards.
- Interviewing and counseling techniques.
- Communicate clearly and concisely, both verbally and in writing.
- Read and comprehend department and County rules, regulations, policies, and standard operating procedures.
- Supervise, train, and evaluate assigned personnel.
- Apply policies and procedures in performing assigned duties.
- Maintain sensitive and confidential information.
- Work flexible hours, which may include working weekends, holidays, and varied shifts.
- Perform duties independently without close supervision.
- Provide professional customer service to clients and the public.
- Act as an official representative of the County in a professional manner with local, state, and national agencies and organizations.
- Organize material and present information clearly and concisely in verbal and written form.
- Effectively respond to conflict situations and people in conflict.
- Demonstrate strong commitment to department goals and mission.
- Understand and communicate standards of professional conduct established by the department.
- Manage multiple priorities and program components.
- Exhibit positive leadership skills, including the ability to work on a team, take initiative, and work independently under stressful situations.
- Establish and maintain effective working relationships with other County employees, representatives of other agencies and organizations, and members of the community.
- Two years of experience working with co-occurring mental health substance abuse population and two years experience in correctional case management.
- Supervisory experience.
- Masters Degree from an accredited college or university in Sociology, Psychology, Social Work, Criminal Justice, or a closely related field.
- Possession of, or ability to obtain, a valid Colorado Driver's License.
- License or certification in a recognized mental health field (e.g., LPC, LMFT, LCSW, or Psychologist) preferred.
- Certified Addictions Counselor preferred. Maintain continuing education hours annually or as required.
- Possession of or ability to obtain a First Aid, AED, and CPR certifications.