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Description Detail

Inventory Quality Control Specialist

Min Hourly Max Hourly Min Monthly Max Monthly Min Salary Max Salary
$20.42 $28.59 $3,539.40 $4,955.50 $42,478.00 $59,469.00

Description

The role of the Inventory Quality Control Specialist is to oversee the daily lifecycle and long-term strategic management of software and technology-related hardware within the organization. This includes planning, monitoring, and recording software and/or hardware licenses to ensure compliance with vendor contracts and day-to-day administration of the IT inventory software application. The Inventory Quality Control Specialist will also develop and implement procedures for tracking organization assets (computers, servers, network equipment, radios, base stations, pagers, microwaves, phones, etc.) to oversee quality control throughout their lifecycles.

Duties

The following statements are illustrative of the duties and responsibilities of the job. The organization retains the right to modify or change the duties and responsibilities of the job at any time.   

  • Receives direct supervision from the Technical Support Team Lead.
  • Exercises no supervision.
  • Formulate and implement processes and procedures for tracking and analyzing technical and financial data of organization software, hardware, and equipment from requisition through retirement.
  • Track and maintain copies of software licenses, warranties, maintenance agreements, and vendor contracts.
  • Maintain and administrate the IT inventory management software application; assist Subject Matter Experts and departments in the upkeep of inventory records to meet lifecycle management and chargeback requirements.
  • Compare licenses, warranties, maintenance agreements, and vendor contracts against audits to ensure organizations legal compliance and asset upkeep, upgrades, repair, and replacement.
  • Enter all software and hardware serial numbers or identification tags into database/repository/inventory management software and ensure information is up-to-date, accurate, and auditable.
  • Manage inventories and usage monitoring of all IT assets and record all findings, changes, physical location, and incidences of support.
  • Explore opportunities for maximizing or exploiting unused or partially used IT assets to achieve full efficiency and ROI from company resources.
  • Investigate equipment or software under consideration to determine ROI and total cost of ownership throughout product lifecycle.
  • Research industry best practices and compare against organization's practices in order to establish benchmarks for managing IT inventory assets.
  • Establish policies and procedures for departmental purchase and inventory control of IT assets through the entire inventory lifecycle.
  • Develop strategies and external relationships to implement plans for auctioning, recycling, or otherwise selling obsolete inventory.
  • Monitor and analyze trends in company spending and inventory control in order to make recommendations for the future, and to identify areas for possible savings and/or inventory optimization.
  • Effectively communicate inventory management strategies to team members and stakeholders in a timely and clear fashion.
  • Work with ITD staff to develop equipment standards to lower total costs.
  • Perform other duties as appropriate or necessary for performance of the job.
Knowledge, Skills, & Abilities:
  • Intermediate software and business applications including, but not limited to, word processing, spreadsheets, presentation software, and databases.
  • Modern office practices and procedures.
  • English language, proper grammar, punctuation, and spelling in verbal and written communication; current business letter writing techniques and methods.
  • Strong familiarity and technical competence with inventory management software and/or inventory-tracking systems.
  • Solid working knowledge of current IT technologies including, but not limited to, pc's, servers, switches, phones (desk and cell), and radios across a wide variety of technical areas.
  • Customer service techniques and methods.
  • Detail oriented and organized with both electronic and paper records.
  • Physical inventory procedures and the use of hand held scanning equipment and electronic data collection systems.
  • Communicate clearly and concisely, both verbally and in writing.
  • Read and comprehend department and County rules, regulations, policies, and standard operating procedures.
  • Perform many different administrative support tasks; determine relative importance of each, set deadlines, and complete projects accordingly.
  • Perform custom analysis on inventory data using database and spreadsheet tools to validate data accuracy and answer specific inventory related "what-if".
  • Interpret and apply a variety of complex organizational policies and procedures.
  • Compose original complex and/or positional correspondence and reports on behalf of managers and the County.
  • Communicate clearly and concisely, both verbally and in writing.
  • Organize material and present information clearly and concisely in verbal and written form.
  • Adept at conducting research into product- and service-related issues.
  • Establish and maintain effective working relationships with other County employees, representatives of other agencies and organizations, and members of the community.
Qualifications:
  • Four years of experience in a directly related field or in the performance of similar duties and responsibilities.
  • High School diploma or GED required, supplemented by additional secretarial or office administration coursework.
  • ITIL Foundations Certification Desirable.

Background Image: Rocky Mountain National Park by Sue Burke. All rights reserved.