Human Services Director
To plan, direct, supervise, coordinate, and evaluate the mandated and County-designed assistance programs and services offered by the County Human Services Department including child welfare, adult and disabled programs, child support, aging programs, and assistance payments.
The following statements are illustrative of the duties and responsibilities of the job. The organization retains the right to modify or change the duties and responsibilities of the job at any time.
Knowledge, Skills, & Abilities:
- Receives direction from the Assistant County Manager.
- Exercises direct and indirect supervision over management, professional, and clerical staff.
- Plan, organize, direct, and administer a comprehensive human service system.
- Provide direct and indirect supervision through subordinate supervisors of all positions, employees, and functions within the Human Services Department; provide broad direction, oversee policy and procedure standards, and evaluate performance of supervisors, direct reports, and operations; resolve pervasive and complex personnel problems.
- Develop and monitor program funding resources; develop and/or review grant proposals; oversee grant and contract fund administration; make resource and budget allocation decisions.
- Coordinate the department's services and programs with other County departments and divisions, state agencies, and community service groups; develop and monitor partnership and shared service agreements with community public and not-for profit entities.
- Manage competing department priorities to better address community needs.
- Interpret and apply Federal, State, and County policies and procedures, federal state and local laws, rules, and regulations.
- Direct and maintain public relations with a variety of internal and external constituents, serve as the media spokesperson for the Department, and respond to the most difficult citizen and client complaints and requests for information.
- Develop and implement long-range plans in line with the Department's strategic plan and mission.
- In role as appointing authority, make final decisions regarding personnel actions including the hiring of new staff, disciplinary actions, and terminations of all types.
- Represent the department and Larimer County through participation on appropriate local and state boards, commissions, and committees.
- Authorize provision or withdrawal of medical treatment and Do Not Resuscitate orders for children in the custody of the department and adults who for whom the department has legal guardianship.
- Responsible for the development and administration of the overall agency budget for a large department averaging 300 employees and a budget of $32 million.
- Provide regular reporting and submit County policy recommendations to the Board of County Commissioners in their state-mandated role as the Board of Social Services.
- Perform other duties as appropriate or necessary for performance of the job.
- Principles and objectives of State and Federal laws, rules, and regulations pertaining to publicly funded human services programs.
- Principles of strategic planning, decision making, budgeting, and research.
- Diverse cultures and their impact on service delivery.
- Casework standards and practices.
- Program evaluation and outcome measurement.
- Strategic planning processes.
- Communicate effectively, both verbally and in writing.
- Plan, develop, and lead a diversified human service program.
- Demonstrate and model respect and create a culture acknowledging client perspective and integrity.
- Organize a wide variety of programs, staff, and resources, define priorities, and develop partnerships and collaborative relationships.
- Understand and apply pertinent laws, rules, regulations, and policies.
- Select, supervise, train, and evaluate assigned personnel.
- Establish and maintain effective working relationships with other County employees, representatives of other agencies and organizations, and members of the community.
- Five years of progressively responsible experience in human service program management.
- A Master's degree in Social Work, Education, Business Administration, Public Administration, or other fields of study reasonably related to the management of social services programs.