Human Resources Generalist
Provides responsible professional and technical human resources advice and support services to a diverse public sector organization regarding issues such as employee relations, employee development, recruiting/staffing, performance management, policy and procedure interpretation and implementation, and employment-related laws.
The following statements are illustrative of the duties and responsibilities of the job. The organization retains the right to modify or change the duties and responsibilities of the job at any time.
Knowledge, Skills, & Abilities:
- Receives general supervision from the Assistant Human Resources Director.
- Exercises no supervision.
- Act as an internal consultant to County departments/offices on human resource issues including recruitment and staffing needs, disciplinary and coaching issues, employee relations issues, training, and policy interpretation; provide responsible professional and technical human resources advice and support; coordinate assigned activities with Appointing Authorities, staff, and/or outside agencies.
- Conduct appropriate investigations; prepare reports summarizing investigations and make recommendations for appropriate action.
- Advise County departments/offices and employees in dealing with complaints and grievances; advise departments/offices and employees about policies and procedures; partner with departments/offices in developing responses; develop proposals for mediation when appropriate.
- Partner with County departments/offices to design, develop, and implement human resource systems changes such as organizational restructuring, reductions in force, updating procedures, and providing policy guidance.
- Draft new and revise existing human resource policies and procedures; partner with County departments/offices in drafting internal operating policies and procedures.
- Review Family and Medical Leave Act forms for legal and policy compliance and answer related employee and manager questions.
- Answer human resource related questions and make referrals as needed to the Assistant Human Resources Director and/or other Human Resources staff for issues related to benefits, training, compensation/classification, or payroll.
- Identify, research, and evaluate human resource related programs used by other public and private sector employers for adoption by the County.
- Review proposed personnel action forms including, but not limited to, evaluations, supervisory guidance memos, disciplinary actions, corrective action plans, and employee agreements for clarity, completeness, and compliance with relevant County policies and governing state and federal employment law.
- Maintain awareness of changes in statutes, regulations, and case law affecting the County's human resource policies; monitor human resource policies and procedures for compliance with appropriate regulations and alert the Assistant Human Resources Director to significant developments in the laws pertaining to the policies and activities of the Human Resources Department.
- Review corrective and disciplinary action documents and assist managers in delivering to employees.
- Deliver human resource related training and facilitation services as needed; coordinate with the Training Specialist and other Human Resources staff to meet specific training needs as identified by Human Resources and assigned departments.
- Evaluate recruitment and selection procedures; develop alternative procedures as appropriate; partner with County departments/offices in planning and coordinating recruiting efforts.
- Conduct supervisory training in human resource areas such as job descriptions, vacancy announcements, recruiting, screening of applicants, interviewing and selection, discipline, performance management, and employment law.
- Participate in organization and staffing studies of County departments.
- Consult with the Assistant Human Resources Director and Human Resources Director as needed for policy clarifications and approvals.
- Attend seminars, conferences, workshops, classes, lectures, etc., as appropriate, to enhance and maintain knowledge of trends and developments in field; review professional journals, attend association and professional meetings, and otherwise maintain contacts with professionals to facilitate exchange of information.
- Perform special studies and projects as assigned and required.
- Perform other duties as appropriate or necessary for performance of the job.
- Principles, practices, and objectives as related to staffing and recruitment, training, performance evaluation, discipline, effective communication, and coaching.
- Theory and practice of employee recruiting and selection program design and administration.
- Scope and application of laws and regulations pertaining to human resource management, employment, and personnel policy.
- Interpersonal/relationships and departmental/organization culture and practices.
- Principles, practices, and objectives as related to adult learning styles, curriculum development, and training delivery.
- Methods and techniques of facilitation, mediation, and conflict resolution.
- Routine software and business applications including, but not limited to, word processing, spreadsheets, presentation software, and databases.
- Leadership methods and management skills.
- Interpret and apply federal, state, and local laws, regulations, policies, and case law relating to human resource management.
- Counsel supervisors and managers on employee relations, issue resolution, performance management, and human resource policies and employment law.
- Interpret and apply appropriate human resource policies, laws, and regulations.
- Perform duties independently without close supervision.
- Communicate clearly and concisely, both verbally and in writing.
- Analyze human resource needs and practices for County departments/offices and develop creative solutions that may include training and education, new procedures or forms, and post-implementation follow-up.
- Handle multiple projects simultaneously and plan future projects concurrently.
- Organize material and present information clearly and concisely in verbal and written form.
- Effectively respond to conflict situations and people in conflict.
- Establish and maintain effective working relationships with other County employees, representatives of other agencies and organizations, and members of the community.
- Three years of progressively responsible experience in a directly related human resources field; public sector human resources experience preferred.
- Equivalent to a Bachelor's degree from an accredited college or university with major coursework in Human Resources Administration, Employment Law, Business, or Public Administration, or a related field.
- Possession of, or ability to obtain, a valid Colorado Driver's License.
- Professional in Human Resources (PHR) Certification preferred.