Detention Program Manager
Manages Program Services, supervising program specialists providing a variety of programs and services to the inmates of the Larimer County Detention Center.
The following statements are illustrative of the duties and responsibilities of the job. The organization retains the right to modify or change the duties and responsibilities of the job at any time.
Knowledge, Skills, & Abilities:
- Receives general supervision from the Director Inmate Services.
- Exercises direct supervision of assigned professional program staff and indirect supervision of inmates, contracted staff, and volunteers.Exercise direct, first-level supervision of positions, employees, operations, and activities within the program services area of the Detention Center; may include coordinating staff training, assigning and reviewing work, participating in the interview and selection process, making recommendations impacting pay, status, and disciplinary action, evaluating performance independently or in conjunction with a higher-level supervisor/manager, and approving time off.
- Act as a resource or expert in the program area, providing technical guidance to less experienced staff.
- Monitor the Inmate Welfare Fund budget. Review and approve expenditures.
- Provide supervision and escort of inmates, volunteers and visitors during programs on a backup basis; provide backup security for detention deputies during breaks; respond to and resolve conflicts as appropriate; prepare inmate behavior reports.
- Participate in various committees and boards related to program activities and responsibilities.
- Serve as part of inmate review team (Classification Board); provide input to inmate behavior, health, and classifications issues; respond to and seek information from health experts.
- Develop, implement and evaluate policies, procedures, objectives, and goals; make and implement recommendation for change and modifications to programs.
- Maintain records, statistics and reports related to program; prepare and present reports.
- Research and respond to difficult and complex inmate grievances within a timely matter; respond to requests and complaints concerning program services from inmates, their families and friends, or the general public; review staff responses.
- Coordinate program services with other community resources; schedule, assist, and evaluate external service providers, approve program offerings and payments for services.
- Develop program services including classes, testing, tutoring, leagues, discussion groups and related services; assess inmate needs and develop curriculum.
- Oversee the Field Training Officer program for program services; develop program; select and evaluate training staff.
- Perform other duties as appropriate or necessary for performance of the job.
- Practices and techniques of human service program development and management.
- Supervisory principles, procedures, and methods including selection, training, discipline, and evaluation.
- Department and County rules, regulations, policies, procedures, and standard operation procedures.
- Budget management and resource allocation according to governmental standards and procedures.
- Routine software and business applications including, but not limited to, word processing, spreadsheets, presentation software, and databases.
- Scope and application of laws and regulations pertaining to inmate programs.
- Detention Center standard operating procedures.
- Counseling methods.
- Perform CPR and respond in a medical emergency.
- Effectively respond to conflict situations and people in conflict.
- Communicate effectively orally, in writing and via various forms of electronic media.
- Use office automation systems, including basic proficiency with computer applications such as e-mail, word processor, spreadsheet and database look-up and/or entry.
- Supervise and mentor professional and support staff in a productive and positive manner.
- Perform effective public speaking to groups of varied interests and backgrounds.
- Develop program curriculum, services and lesson plans.
- Establish and maintain effective working relationships with other County employees, representatives of other agencies and organizations, and members of the community.
- Four years of experience in a directly related field, or in the performance of similar duties and responsibilities.
- Equivalent to a Bachelor's Degree from an accredited college or university with major coursework in Human Services, Recreation, Psychology, Sociology, Law Enforcement, Public Administration, or a related field.
- Possession of, or ability to obtain, Community CPR and First Aid certifications by date of hire.
- Must have acceptable eyesight to perform computer duties.
- Must have appropriate voice skills to be clearly understood on the telephone, radio, and in public contacts.
- Must have acceptable hearing to hear well on the telephone, radio, and in public contacts.
- May be required to sit, stand, or walk for long periods of time.
- May be required to stoop, bend, stretch, twist, reach, kneel, squat, and balance.
- Must have fine and gross motor skills and full use of fingers, hands, and arms to perform computer duties.
- Must be capable of working under stressful situations.
- Must have ability to concentrate on more than one task at a time and to make independent decisions.