Deputy Director / Human Services
Assists the Director in administration of the Human Services Department including, but not limited to, the business accounting and operations, public assistance eligibility, payments, fraud and recovery services, child support, adult protection and disabled programs, and veteran's services.
The following statements are illustrative of the duties and responsibilities of the job. The organization retains the right to modify or change the duties and responsibilities of the job at any time.
Knowledge, Skills, & Abilities:
- Receives general guidance from the Director of Human Services.
- Exercises direct and indirect supervision over management, professional, technical, and clerical staff as assigned.Assist in strategic planning and in the development and implementation of policies and procedures.
- Serve as a member of the Human Services management team; review and resolve internal issues; develop and implement strategic direction for the organization.
- Assume responsibility for the organization and personnel in the Human Services Directors' absence.
- Assist in coordinating the Department's services and programs with other County departments and divisions, state agencies, and community service groups.
- Interpret and apply departmental and County policies and procedures, and federal, state, and local laws, rules, and regulations.
- Assume administrative responsibility (as assigned by the Human Services Director) for various human service program areas, which include functions and programs delegated by the Larimer County Board of County Commissioners and the Colorado State Department of Human Services.
- Represent the Department and Larimer County through participation in various local and state boards, commissions, and committees related to program activities and responsibilities.
- Provide direct and indirect supervision through subordinate supervisors and managers of all positions, employees, and functions within the Business Accounting and Operations and Eligibility and Support Divisions and Veteran's Services; provide broad direction, oversee policy and procedure standards, and evaluate performance of supervisors, direct reports, and operations; conduct final review of performance evaluation; resolve pervasive and complex personnel problems.
- May be delegated the role of appointing authority and make final decisions regarding personnel actions including the hiring of new staff, disciplinary actions, and terminations.
- In the absence of, or in conjunction with, the Human Services Director, authorize provision or withdrawal of medical treatment and Do Not Resuscitate orders for children in the custody of the Department and adults for whom the Department has legal guardianship.
- Assist in organizing a wide variety of programs, staff, and resources, define priorities, and develop partnerships and collaborative relationships.
- Assist in development and administration of the Department budget; review and approve expenditures.
- Assist in directing and maintaining public relations with a variety of internal and external constituents; may serve as the media spokesperson for the Department; respond to difficult citizen and client complaints and requests for information.
- Perform special studies and projects as assigned and required.
- Perform other duties as appropriate or necessary for performance of the job.
- Principles of strategic planning, program analysis and research, and program integration.
- Scope and application of federal, state, and local laws and regulations pertaining to human services programs.
- Read and comprehend department and County rules, regulations, policies, procedures, and standard operation procedures.
- Supervisory principles, procedures, and methods including selection, training, discipline, and evaluation.
- Leadership methods and management skills.
- Budget management and resource allocation according to governmental standards and procedures.
- Plan, develop, and lead a diversified human service program.
- Organize a wide variety of programs, staff, and resources; define priorities; develop partnerships and collaborative relationships.
- Act as an official representative of the County in a professional manner with local, state, and national agencies and organizations.
- Supervise and mentor professional and support staff in a productive and positive manner.
- Perform effective public speaking to groups of varied interests and backgrounds.
- Organize material and present information clearly and concisely in verbal and written form.
- Respond to and resolve sensitive and confidential matters appropriately.
- Establish and maintain effective working relationships with other County employees, representatives of other agencies and organizations, and members of the community.
- Five to seven years of increasingly responsible experience in a related human service field or performance of similar duties including experience in management of programs and personnel.
- Equivalent to a Bachelor's degree from an accredited college or university with major coursework in Social Work, Psychology, Behavioral Sciences, Human Services, Business or Public Administration, or a related field.
- Possession of, or ability to obtain, a valid Colorado Driver's License.