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Description Detail

Deputy Chief Information Officer

Min Hourly Max Hourly Min Monthly Max Monthly Min Salary Max Salary
$37.96 $53.14 $6,579.61 $9,210.76 $78,955.00 $110,537.00

Description

Under general and limited supervision by the Chief Information Officer (CIO), is responsible for the success of multiple information technology functional areas. Assists the CIO in the planning and management of the Facilities and Information Technology Services division (FITD) including the development of strategic and tactical plans for the division, scope and priorities of projects and coordination of resources to achieve desired results. Plans, coordinates, directs and evaluates the work activities and professional development of assigned staff. Serves as liaison between FITD Services and other county departments. May serve on or lead committees, task forces and other inter-departmental teams. Demonstrates continuous effort to improve service offerings, operations, decrease turnaround times and streamline work processes. Monitors and assesses operating results and creates/modifies process for continuous improvements. Works cooperatively and jointly to provide quality seamless customer service. Participates in the development of specifications and ongoing management of proposals and contracts for hardware, software and services. Assures the division's activities are in compliance with all laws, policies, regulations and the county's strategic direction.

Duties

The following statements are illustrative of the essential functions of the job and do not include other nonessential or peripheral duties that may be required. The organization retains the right to modify or change the duties or essential functions of the job at any time.

  • Receives general guidance from the Chief Information Officer (CIO).
  • Exercises direct and indirect supervision of employees and functions within the Process Improvement Team, Business Analyst Team and Business Operations Group.
  • Exercises indirect supervision of Facilities and Information Technology Division.
  • Employee Management & Development - Assists the CIO in the design, implementation and management of processes for the evaluation of staff performance and the creation of training, mentoring, and assignments to increase their contributions in their existing positions and to enhance their potential for advancement. Manages and coaches direct reports in skills needed to effectively manage the employees on their teams and their own professional development. Manages and coordinates staffing tasks across reporting organizations including job descriptions, job posting, interviews, hiring, compensation, discipline, promotion, and development.
  • Strategic Planning - Assists the CIO in the creation and management of facilities, computing and information technology strategic plans, policies, programs, and schedules for business and financial reporting, computer services, network communications, and management information services to accomplish enterprise goals and objectives. Advises and assists the CIO on strategic systems conversions and integrations in support of business goals and objectives.
  • Business Relationship Management - Interact with County Executive Management on internal and external operations that are impacted by the capture, storage, processing and dissemination of information. Evaluate services and relationship to propose improvements in customer satisfaction and business effectiveness.
  • Budget Planning & Cost Management - Prepare enterprise objectives and budgets to facilitate the orderly and efficient capture, storage, processing, and dissemination of information. Provide leadership, planning, technical direction, communication and coaching skills to ensure meeting customer needs in the most cost effective manner.
  • Other Management & Operational Duties - This position may incorporate responsibilities of other positions such as those for: Service Manager, Infrastructure and Operations Manager, Security Officer, Process Improvement Manager, Business Manager, or others as deemed appropriate.
  • Develop goals and objectives for the Process Improvement, Business Analyst Teams and Business Operations Group in conjunction with supervisory staff;
  • Leads cross-functional and/or cross departmental projects and initiatives
  • Coordinates business plans and reviews project statuses.
  • Enterprise oversight in the implementation of process improvement methodologies including but not limited to ITIL, COBIT, Kepner Tregoe, Scrum, Six Sigma, Lean and others.
  • Audit deliverables produced by the process improvement team to verify that they align with the methodological approach to the project and that they further the progress of the project
  • Research ways to reduce costs and maximize reimbursement for services provided;
  • Develop and nurture a high level of trust and transparency with elected offices and internal divisions/departments through quality deliverables and effective communication.
  • Identify and justify resources needed to conduct and maintain project work with other Larimer County Departments; justify non-routine requests for resources submitted by supervisory staff.
  • Participate in various committees and boards related to enterprise activities and responsibilities. Solicits information from organizations outside of the County to improve internal procedures that may be advantageous to the enterprise.
  • Prepare and present, information to County Commissioners and other County administrative personnel concerning issues and requests related to enterprise efforts
  • Perform other duties as assigned or necessary for performance of the job.

Knowledge, Skills, & Abilities:

  • Principles, practices, and objectives as related to process improvement techniques, business operations, project management and strategic planning.
  • Division and County rules, regulations, policies, procedures, standard operating procedures and budgeting.
  • Considerable knowledge of business and technical requirements, analysis, business process modeling, data modeling, and systems design related to application.
  • Considerable knowledge and experience with traditional and agile project management methods and techniques.
  • Leadership methods, team building, and management skills.
  • Supervisory principles, procedures, and methods including selection, training, discipline, and evaluation.
  • Advanced software and business applications, including but not limited to, word processing, spreadsheets, presentation software, image mapping, and databases.
  • Develop overall business plans and strategies.
  • Interpret and implement federal, state, and County laws, rules, and regulations; perform risk analyses surrounding any and all of the above.
  • Negotiate and manage contracts for service; interpret contracts.
  • Manage the preparation and operation of complex budgets and financial models.
  • Supervise and mentor professional and support staff.
  • Communicate effectively, both verbally and in writing, with all levels of management and technical and non-technical staff. Organize material and present information clearly and concisely in verbal and written form.
  • Establish and maintain effective work relationships.
  • Act as an official representative of the County in a professional manner with local, state, and national agencies and organizations.

Qualifications:

  • Seven years of progressively responsible experience in the management of business operations, governmental operations, or a directly related field. Experience in project management, process improvement, business strategy/planning.
  • Five years of supervisory experience.
  • Bachelor's degree (or equivalent) from an accredited college or university with major coursework in business, Information systems, public administration or a related field.
  • Project Management Certification (PMP) preferred.
  • ITSM/ITIL Foundations Certification preferred.

Background Image: Rocky Mountain National Park by Sue Burke. All rights reserved.