Correctional Services Specialist II
Supervises and monitors inmates or offenders placed under a court-ordered custody or alternative sentencing program. This is a journey level position within the Correctional Services Specialist series. This class is distinguished from Level I by the ability to complete all expected job tasks such as performing counseling or case management of inmates/offenders in an acceptable manner. All positions assigned to this class require the ability to work independently without immediate supervision. Positions in this class are flexibly staffed and may be filled by advancement from the Correctional Services Specialist I or, when filled from the outside require the requisite experience and knowledge.
The following statements are illustrative of the duties and responsibilities of the job. The organization retains the right to modify or change the duties and responsibilities of the job at any time.
Knowledge, Skills, & Abilities:
- Receives general supervision from a department or program manager or supervisor.
- Exercises indirect supervision over inmates/offenders and may exercise indirect supervision over clerical and/or professional staff.
- In accordance with the parameters of the program, supervise and/or monitor inmates/offenders in a half-way house or work release facility, electronic home detention, day or weekend reporting program, off-site work crews, or in transporting juveniles or adults between detention facilities, courts, or work sites.
- Conduct orientations to new inmates/offenders to explain facility and/or program rules and procedures.
- Monitor inmate living and work areas; assign and supervise work assignments; supervise meal service.
- Monitor the safety and security of facility and control of contraband including conducting searches of inmates/offenders and living areas; conduct security checks of facility, facility perimeter, windows, doors, and work areas; conduct checks of inmate possessions, mail, and visitors; and supervise visits.
- Collect urinalysis samples, complete appropriate paperwork, and submit samples for drug testing; administer alcohol tests.
- Maintain inmate/offender accountability by conducting periodic formal counts, checking inmates in/out of facility, conducting phone or on-site checks of inmate/offender locations, and conducting random monitoring of inmate activities.
- Work with courts, probation, and other law enforcement agencies regarding inmate compliance with programs; coordinate with community agencies, employers, and related groups to facilitate employment, work projects, transportation, or community service commitments.
- Investigate minor and major program violations; write incident reports; determine and carry-out appropriate sanctions up to, and including, revocation and return to a more secure detention facility; prepare reports and recommendations.
- Receive and process inmate payments/funds, process fees, and balance accounts.
- Monitor and dispense inmate medications.
- Perform administrative and record keeping duties in support of program; document inmate/offender behavior and program activities; maintain inmate/offender records; process various billing and/or program and related agency documents.
- Determine initial and on-going eligibility for programs including screening medical suitability for work programs; request and review criminal histories on incoming inmates/offenders.
- Perform case management work with assigned inmates/offenders including developing supervision plans, providing counseling and crisis intervention, and assisting inmate/offender in financial management and problem resolution.
- Coordinate and conduct inmate classes, services, and programs.
- Process warrant requests for inmates who have failed to appear for programs.
- Instruct or train new employees in work methods and program procedures.
- Coordinate and perform special projects as assigned and required.
- Testify in court or for the Parole Board as required.
- Perform other duties as appropriate or necessary for performance of the job.
- Principles, practices, and objectives as related to crisis intervention, conflict resolution, and security methods in an inmate/offender detention program.
- Scope and application of laws and regulations pertaining to correctional facilities, inmate confinement, and/or alternative sentencing programs.
- Practices and techniques of counseling and interviewing.
- Court and criminal justice processes and systems.
- Record keeping and reporting procedures.
- Principles of human behavior.
- Routine software and business applications including, but not limited to, word processing, spreadsheets, presentation software, and databases.
- Community Service Programs Only: Safe operation of a variety of hand and power tools.
- Communicate clearly and concisely, both verbally and in writing.
- Read and comprehend department and County rules, regulations, policies, and standard operating procedures.
- Supervise inmates and organize large inmate groups to accomplish designated tasks.
- Effectively respond to conflict situations and people in conflict.
- Perform CPR and respond in a medical emergency.
- Establish and maintain effective working relationships with other County employees, representatives of other agencies and organizations, and members of the community.
- Two years of experience in a directly related field or in the performance of similar duties and responsibilities.
- Equivalent to a Bachelor's Degree from an accredited college or university with major coursework in Sociology, Psychology, Criminal Justice, Human Services, Public Administration, or a related field.
- Possession of, or ability to obtain, Adult CPR, First Aid and AED certification.
- Alternative Sentencing Department Only: Possession of, or ability to obtain, a valid Colorado Commercial Driver’s License with passenger endorsement.
- Alternative Sentencing Department only: Must be able to perform pre/post equipment/vehicle checks per DOT guidelines
- Must be able to clean snow/ice off busses for operation.
- MEDIUM - Exert up to 50 lbs. of force occasionally, and/or up to 20 lbs. of force frequently, and/or up to 10 lbs. of force constantly to move objects.
MOVEMENT - Constantly - 5 ½ to 8 hours/day
- CLIMBING - Ascending or descending using feet and legs and/or hands and arms. Body agility is emphasized.
- BALANCING - Maintaining body equilibrium to prevent falling on narrow, slippery, or erratically moving surfaces; or maintaining body equilibrium when performing feats of agility.
- STOOPING - Bending body downward and forward. This factor is important if it occurs to a considerable degree and requires full use of the lower extremities and back muscles.
- KNEELING - Bending legs at knees to come to rest on knee or knees.
- CROUCHING - Bending body downward and for-ward by bending legs and spine.
- CRAWLING - Moving about on hands and knees or hands and feet.
- REACHING - Extending hand(s) and arm(s) in any direction.
- HANDLING - Seizing, holding, grasping, turning, or otherwise working with hand or hands. Fingers are involved only to the extent that they are an extension of the hand.
- FINGERING - Picking, pinching, or otherwise working primarily with fingers rather than with the whole hand or arm as in handling.
- FEELING - Perceiving attributes of objects, such as size, shape, temperature, or texture, by touching with skin, particularly that of fingertips.
- WALKING - Walking to perform facility/offender inspections.
AUDITORY - Not Limited
- TALKING - Expressing or exchanging ideas by means of the spoken word. Talking is important for those activities in which workers must impart oral information to clients or to the public, and in those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly.
- HEARING - perceiving the nature of sounds. Used for those activities which require ability to receive detailed information through oral communication, and to make fine discriminations in sounds, such as when making fine adjustments on running engines.
VISION - Required
- NEAR ACUITY - Clarity of vision at 20 inches or less. Use this factor when special and minute accuracy is demanded.
- FAR ACUITY - Clarity of vision at 20 feet or more. Use this factor when visual efficiency in terms of far acuity is required in day and night/dark conditions.
- DEPTH PERCEPTION - Three-dimensional vision. Ability to judge distances and spatial relationships so as to see objects where and as they actually are.
- ACCOMMODATION - Adjustment of lens of eye to bring an object into sharp focus. Use this factor when requiring near point work at varying distances.
- COLOR VISION - Ability to identify and distinguish colors.
Environmental Conditions & Physical Surroundings - Exposure: Constantly - 5 ½ to 8 hours/day
- EXPOSURE TO WEATHER - Exposure to hot, cold, wet, humid, or windy conditions caused by the weather.
- VIBRATION - Exposure to a shaking object or surface. This factor is rated important when vibration causes a strain on the body or extremities.
- ATMOSPHERIC CONDITIONS - Exposure to conditions such as fumes, noxious odors, dusts, mists, gases, and poor ventilation that affect the respiratory system, eyes or, the skin.
- CONFINED/RESTRICTED WORKING ENVIRONMENT - Work is performed in a closed or locked facility providing safety and security for clients, inmates, or fellow workers.
- PLATFORM FOR MOVEMENT - Work requires walking on uneven surfaces, climbing or working on ladders, scaffolds or heavy equipment.
Office equipment such as computer, projector, copier, fax etc.
- Basic hand tools (e.g., hammer, shovel, screwdriver, rake).
- Power tools and small motorized equipment (e.g.,reciprocating saw, drill, lawn mower, weed trimmer, floor polisher).
- Vehicles (e.g., automobile, truck, small tractor, lift, skidster).
HAZARDS: Constantly - 5 ½ to 8 hours/day
- Proximity to moving, mechanical parts.
- Exposure to electrical shock.
- Exposure to toxic or caustic chemicals.
- Working in road ways or constructions zones.