Civilian Civil Process Server
Performs a variety of responsible, confidential, and specialized clerical and technical work in support of the Sheriff's Office. Provides information to and collects information from the public, outside agencies, and agency staff.
The following statements are illustrative of the duties and responsibilities of the job. The organization retains the right to modify or change the duties and responsibilities of the job at any time.
- Receives general supervision from a civilian or sworn supervisor.
- Exercises no supervision.
- Provide information to the public, outside agencies, and office staff concerning Sheriff's Office operations, procedures, and regulations; assist both the public and employees in person or on the phone.
- Maintain accuracy, confidentiality, and security of all records and work area.
- Interview individuals.
- Answer technical questions regarding civil process.
- Execute or assist the Civil Process Deputy in the execution of court-ordered levy, seizure, child custody, and restraining orders.
- Maintain a good working relationship with courts, attorneys, the public, and other agency members regarding civil matters, preserving a good relationship with all.
- Complete and return accurate permanent records of all civil actions.
- Provide accurate and complete Returns of Service for the courts.
- Keep current on knowledge of and ability to interpret agency rules and policies, as well as county, state, and federal statutes pertaining to civil law.
- Assist Civil Process Deputy in Evictions.
- Ensure court orders are properly executed to avoid liability and/or litigation.
- Operate a motor vehicle safely and locate persons and places within Larimer County.
- Prepare official Incident Reports when necessary.
- Communicate effectively and coherently over law enforcement radio channels.
- Communicate effectively with people of all backgrounds on issues pertaining to civil process.
- Endure verbal and mental abuse when confronted with the hostile views and opinions of people encountered in antagonistic environments.
- Read and comprehend legal and non-legal documents.
- Maintain accuracy, confidentiality in all matters of business conducted.
- Conduct background investigations for employment purposes.
- Perform other duties as appropriate or necessary for performance of the job.
Knowledge, Skills, & Abilities:
- Law enforcement terminology and procedures.
- Modern office practices, procedures, and equipment.
- English usage, spelling, grammar, and punctuation.
- Effective oral and written communication.
- Colorado Revised Statutes relating to civil process requirements.
- Office filing and record keeping systems.
- Operation of standard office equipment including fax machines, copiers, and computers.
- Routine software and business applications including, but not limited to, word processing, spreadsheets, presentation software, and databases.
- Maintain sensitive and confidential information.
- Accomplish the assigned workload in a timely manner and meet established performance standards and objectives.
- Be highly professional and courteous in dealing with the public.
- Understand the organization and operation of the County and of outside agencies as necessary to assume assigned responsibilities.
- Perform duties independently without close supervision.
- Follow verbal and written instructions.
- Communicate effectively orally, in writing and via various forms of electronic media.
- Use office automation systems, including basic proficiency with computer applications such as e-mail, word processor, spreadsheet and database look-up and/or entry.
- Maintain detailed records and files.
- Obtain a CCIC/NCIC certification.
- Perform typing functions within required words per minute.
- Learn and apply Colorado Revised Statutes.
- Operate general office machines and equipment and fingerprinting equipment.
- Learn standard broadcasting procedures of a radio system.
- Establish and maintain effective working relationships with other County employees, representatives of other agencies and organizations, and members of the community.
- Two years of experience in a law enforcement agency, preferably as a sworn officer; or two years of responsible experience involving considerable public contact.
- High School diploma or GED.
- NCIC/CCIC certification is required.
- Current First Aid and Community (Adult, Infant, Child) CPR certificates.
- Possession of, or ability to obtain, a valid Colorado Driver's License.
Must be able to:
- Must have acceptable eyesight to perform data entry duties.
- Must have appropriate voice skills to be clearly understood on the telephone and in public contacts. May be required to talk extensively on the telephone.
- Must have acceptable hearing to receive and place telephone calls and deal effectively with the public.
- Must have fine and gross motor skills, firm and fine hand grasp skills, and full use of fingers, hands, and arms to perform data entry and fingerprinting functions.
- Must be able to sit or stand for long periods of time.
- Must be able to get in and out of a vehicle repeatedly.
- Must be able to work under stressful situations such as answering multiple-line telephones, directing calls and individuals at the same time, dealing with irate citizens, and receiving directives from numerous agency employees.
- Must have good cognitive skills, awareness of work accuracy, ability to concentrate on more than one task at a time, ability to talk extensively on the phone and record accurate information, and make independent decisions.