Elk in Rocky Mountain National Park
 
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Description Detail

Case Aide

Min Hourly Max Hourly Min Monthly Max Monthly Min Salary Max Salary
$14.83 $20.77 $2,570.48 $3,600.06 $30,852.00 $43,193.00

Description

Provides support to the Social Caseworker in carrying out a service plan including providing services to the client or family in education, support, and referrals to community resources.

Duties

The following statements are illustrative of the duties and responsibilities of the job. The organization retains the right to modify or change the duties and responsibilities of the job at any time.

Essential Functions:
General:
 

  • Receives immediate supervision from a professional-level supervisor and indirect supervision from professional staff.
  • Exercises no supervision 
  • Act as an advocate to clients and/or families providing emotional support and encouragement; provide an open atmosphere to share concerns; document information to assist in assessing appropriate resources and services.
  • Support professional caseworkers in carrying out service plans; provide assessment of client to assist in the decision making processes; document observations and interactions; assist in accessing community resources; staff cases periodically or as needed to provide information regarding the safety and welfare of the client.
  • Participate in and attend meetings on client progress; exchange information with other staff, departments, or collateral agencies as appropriate.
  • Make referrals to related programs and services as appropriate
  • Attend seminars, conferences, workshops, classes, lectures, etc., as appropriate, to enhance and maintain knowledge of skills, trends and developments in field.
  • Perform other duties as appropriate or necessary for performance of the job.

Child Welfare:

  • May provide transportation for clients to and from appointments including medical or agency, as needed.
  • May supervise and coordinate visitations and interactions both in community and home environments; document interactions for inclusion in case file; staff with assigned caseworker.
  • Conduct home visits and may provide services and support to clients including educating and assisting the client in basic life skills such as nutrition, budget, housekeeping, food preparation, and shopping; assist clients in meeting special needs of the client/family as outlined in case plans.
  • May act as a teacher or role model, and demonstrate or coach as an interactive process with clients; may provide instruction, guidance, and counseling to parents in basic child development and child rearing techniques and practices.
  • May attend court hearings and testify in court.
  • May assist clients and caseworkers in the completing the Service Plan, including securing information for the social history and assessments summary and signatures as required; assist with gathering and compiling other documentation required in a case, as requested.
  • Perform duties in compliance with health and safety standards to provide a secure environment, specifically in transporting and interacting with clients

Adult Protection:

  • May provide transportation for clients to and from appointments including medical or agency, as needed.
  • May attend court hearings and testify in court.
  • Perform duties in compliance with health and safety standards to provide a secure environment, specifically in transporting and interacting with clients.
  • Complete home visits and telephone calls to assist with casework functions.
  • May assist at-risk adults in completing applications for assistance, including gathering and compiling required documentation and submitting to appropriate agency.

Long Term Care Disabled/Elderly Programs:

  • Track in multiple systems to ensure compliance with program requirements and deadlines.
  • Complete special projects, such as state required client surveys.
  • Complete home visits and telephone calls to assist with case management functions.
  • Collaborate and communicate with community providers.
  • Document all client and provider contacts.

Knowledge, Skills, and Abilities:
General:

  • Basic principles, practices, and objectives as related to social services programs.
  • Community resources and agencies pertinent to the job population.
  • Emergency procedures including how to respond to crisis situations.
  • Principles, practices, and objectives as related to case management and planning in a social casework program.
  • Department and County rules, regulations, policies, procedures, and standard operation procedures.
  • Advanced application of community resources, agencies, and organizations and how they affect or apply to cases.
  • Communicate clearly and concisely, both verbally and in writing.
  • Read and comprehend department and County rules, regulations, policies, and standard operating procedures.
  • Support professional staff.
  • Follow written and verbal instructions.
  • Accomplish the assigned workload in a timely manner and meet established performance standards and objectives.
  • Maintain sensitive and confidential information.
  • Perform basic mathematical computations.
  • Demonstrate effective observation, assessment, and documentation of family and/or client behaviors.
  • Good written and oral communication, as well as basic interview skills.
  • Contribute to development and implementation of a service plan.
  • Effectively respond to conflict situations and people in conflict.
  • Maintain timely and accurate records of work performed.
  • Establish and maintain effective working relationships with other County employees, representatives of other agencies and organizations, and members of the community. 

Child Welfare:

  • Knowledge of effective parenting methods and family dynamics.
  • Safe driving techniques and proper restraint for passengers.
  • Act as a credible witness when testifying in court.
  • Teach basic life skills to others by example

Adult Protection:

  • Safe driving techniques and proper restraint for passengers.
  • Act as a credible witness when testifying in court.

Long Term Care Disabled/Elderly Programs:

  • Moderate computer skills including spreadsheets, databases, and Google applications.
  • Knowledge of the elderly and disabled populations.

Qualifications:

  • One year of experience in a directly related field or in the performance of similar duties and responsibilities with six months equivalent to that of a Case Aide I.
  • High school diploma or GED required.
  • Bilingual (English/Spanish) skills preferred.
  • Possession of, or ability to obtain, a valid Colorado Driver's License.

Background Image: Rocky Mountain National Park by Sue Burke. All rights reserved.