Business Project Manager
The Business Project Manager is responsible for managing multiple business process and technology related projects. The position does not have dedicated staff, but will work with Managers, vendors, consultants, and the County's Facilities and Information Technology Division to assemble appropriate project team resources and the scope of the projects. The Business Project Manager develops, manages, and coordinates integrated project plans including task development, resource estimates, and implementation schedules. The Business Project Manager works with management to resolve project related issues and maintains comprehensive project status. The Business Project Manager will perform a variety of professional, technical, consulting, and administrative duties. The Business Project Manager will manage and monitor the work of the various project teams to ensure optimum coordination and integration of efforts and processes.
The following statements are illustrative of the duties and responsibilities of the job. The organization retains the right to modify or change the duties and responsibilities of the job at any time.
- Develop, create, and execute project work plans and revises as appropriate to meet changing needs and requirements.
- Identify resources needed and assign individual responsibilities.
- Manage day-to-day operational aspects of a project and scope.
- Review deliverables prepared by team members.
- Effectively apply our methodology and enforce project standards.
- Ensure project documents are complete, current, and stored appropriately.
- Participate in inter-project planning meetings as required; ensure the timely resolution of project and resource related issues through escalation of issues to the appropriate staff, and through project coordination meetings held on a regular basis.
- Provide critical path management for assigned projects; work with necessary staff to shift resources to critical path activities when required; manage project interrelationships to avoid resource conflicts, coordinate critical path deliverables, and ensure timely delivery of multiple interrelated projects.
- Provide regular project status using specific metrics based on input from the project team.
- Work in a project team to advise Division/Department on application customizations, interface strategies with other County data, and recommend improvements to business procedures, processes, or work flow.
- Work with Division/Department staff to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; know about available products, services, and technologies; is committed to providing quality products and services.
- Gather, refine, and document business requirements, perform workflow analysis and other tasks necessary to communicate a complete solution to meet the business needs.
- Provide planned versus actual variance reporting for financial and human resources and project timelines.
- Perform Project reviews for finished projects, establish lessons learned and best practices, and apply them to Department and IT Project Management processes.
- Manage external project components such as equipment or software deliverables, vendor resources, etc.
- Perform other duties as appropriate or necessary for performance of the job.
Knowledge, Skills, & Abilities:
- Advanced knowledge of project management principles, practices, techniques, and tools.
- Intermediate knowledge of operating systems, open system architecture, networks, databases, two and three-tier client server architecture, and systems design.
- Basic understanding of contracting, pertinent Federal, State, and County laws and regulations as they relate to the County.
- Plan and implement Information Technology projects.
- Develop, analyze, and interpret complex technical documents including project requirements, work breakdown structures, design documentation, PERT charts, GANTT charts, project timelines, project schedules, and other related documentation.
- Communicate in a clearly, concisely, and in a straightforward manner with clients, staff, Business Analysts, and other County personnel is required in verbal and written communication.
- Coordinate multiple projects and resources across several business groups.
- Work effectively both independently and in a project team environment.
- Create and enhance a positive team environment for clients and project teams.
- Perform facilitation, mediation, and conflict resolution.
- Mentor and coach employees to include organizing, estimating, prioritizing, and scheduling work assignments.
- Establish and maintain effective working relationships with other County employees, representatives of other agencies and organizations, and members of the community.
- Five years of progressively responsible experience in information systems, technology, or a directly related field.
- Five years of experience in project management, project communication, and an in-depth knowledge of project management processes.
- Three years project management of medium to large complex IT projects.
- Bachelor's degree in Business Administration, Computer Information Systems, or a closely related field.
- Business Project Manager Professional (PMP) Certification preferred.