Business Operations Manager
Works on assignments that are complex in nature, where considerable judgment and initiative are required in resolving problems and making recommendations. Has acquired and applies all necessary advanced skills and knowledge for one or more specified areas. May be a recognized expert in the areas to which assigned.
The following statements are illustrative of the duties and responsibilities of the job. The organization retains the right to modify or change the duties and responsibilities of the job at any time.
Knowledge, Skills, & Abilities:
- Supervision may include first line supervisors and professional staff.
- Assure legal compliance.
- Interpret legislation, policies, and rules.
- Evaluation of internal processes.
- Complex problem resolution through research and recommendation.
- Special initiative and/or project/program management including development, allocation of resources, implementation, and evaluation.
- Assemble and publish annual report.
- Facilitate budgetary planning.
- Create salary projections.
- Establish budget scenarios for review and approval.
- Establish and monitor cost allocation plan and fiscal controls.
- Monitor budget.
- Fund management and accounting.
- Write and monitor grants.
- Assure financial compliance for audits.
- Journal entries and interdepartmental transfers.
- Develop and maintain custom financial reporting.
- Authority to distribute funds.
- Authority to make decisions with direct supervisor approval impacting several departments.
- Consistently make sound and timely decisions in the face of uncertainty.
- Effectively assess options and consequences of actions and make difficult trade-offs as necessary.
- Solicit information from others.
- Make decisions that may not be popular.
- Assess the level of controversy associated with the decision and identify alternatives.
- Thoroughly evaluate expected results, risks, needs, time frames, and resources.
- Perform other duties as appropriate or necessary for performance of the job.
- Advanced software and business applications including, but not limited to, word processing, spreadsheets, presentation software, and databases.
- Supervisory principles, procedures, and methods including selection, training, discipline, and evaluation.
- Scope and application of laws and regulations pertaining to division/department programs.
- Budget management and resource allocation according to governmental standards and procedures.
- Governmental accounting.
- Modern office practices and procedures.
- English language, proper grammar, punctuation, and spelling in other oral and written communication. Current business letter writing techniques and methods.
- Office administration/management functions including customer service, accounting, records management, and secretarial support.
- Project management techniques and processes.
- Communicate clearly and concisely, both verbally and in writing.
- Read and comprehend department and County rules, regulations, policies, and standard operating procedures.
- Supervise many different administrative support tasks; determine relative importance of each, set deadlines, and complete projects accordingly.
- Interpret and apply a variety of complex organizational policies and procedures.
- Supervise and mentor professional and support staff in a productive and positive manner.
- Compose original complex and/or positional correspondence and reports on behalf of managers and the County.
- Maintain sensitive and confidential information.
- Work closely with and on the behalf of executive managers.
- Provide professional customer service to clients and public.
- Organize material and present information clearly and concisely in verbal and written form.
- Effectively respond to conflict situations and people in conflict.
- Write and review grant proposals.
- Establish and maintain effective working relationships with other County employees, representatives of other agencies and organizations, and members of the community.
- A Bachelor's Degree, or equivalent, in Public or Business Administration, Finance, Accounting, or related field.
- Five years experience in a directly related field, including two years of financial experience, and two years of supervisory experience.