Building & Code Compliance Technician
Performs a variety of responsible, specialized and technical administrative and clerical duties to support the public, developers, contractors, homeowners, and staff. Answers questions and explains policies and procedures to the public and staff. Receives, reviews, and properly routes building permit applications and plans. Receives, researches, and assists in resolving Land Use Code, Building Code, and Graffiti and Rubbish ordinances enforcement violations.
The following statements are illustrative of the duties and responsibilities of the job. The organization retains the right to modify or change the duties and responsibilities of the job at any time.
Knowledge, Skills, & Abilities:
- Receives general supervision from the Building and Code Compliance Supervisor.
- Exercises no supervision.
- Respond to technical questions and complaints and provide information to the public and referral agencies over the phone and at the counter; explain Building and Code Compliance policies and procedures.
- Coordinate record retention and preparation of documents for imaging; Input a variety of departmental documents into the imaging system by scanning and indexing; verify information in documents and release according to department policy.
- Monitor, coordinate, and schedule meetings and assist with the organization of the building staff.
- Provide fee calculation estimates for contractors and homeowners by phone and in person.
- Coordinate, process, and perform administrative review on all permit applications; assess final fee calculations; add square footage calculations in the computer and compute fees based on valuation. Conduct research on properties for existing building permits and process renewal applications of building permits.
- File and maintain construction plans on a daily basis.
- Research and track inspections needed to coordinate, organize, and prepare miscellaneous and structural permit expiration notices. Provide follow up calls to permit holders regarding expiration letters and enforce the building code policy for expiration and extension.
- Process Certificate of Occupancy documents after final inspections are approved; process expired temporary certificate of occupancy documents and follow up as needed.
- Process contractor licensing applications and renewals.
- Receive and conduct a preliminary review of building plans, to ensure completeness and to identify any problems that may be discernible upon initial review by the Plans Examiners.
- Enter data in the computer system for all permit applications, including all structural permits, track the data from beginning to completion of the application, and continually maintain the individual permit files and accuracy of such information.
- Screen all permit applications, including structural permits, to ensure compliance with submittal requirements; check for accuracy, completeness, compliance, and make corrections as needed; conduct research if needed and make necessary corrections to comply with the application process.
- Coordinate, organize, prepare, and distribute building permit applications and plans to appropriate County personnel or outside agencies for review and approval; review forms from outside agencies to ensure that signatures have been obtained by authorized personnel; ensure appropriate agreements are received for signature and recording with the County Clerk and Recorder.
- Create, initiate, prioritize for follow-up, and calendar code violation files.
- Maintain and update computer record keeping and filing systems for Land Use Code, Building Code, and Graffiti and Rubbish ordinance violation files.
- Prepare County Attorney files for supervisor review and referral.
- Oversee, coordinate, and monitor violation file process from inception through follow-up correspondence; this includes, but is not limited to, collection of fees, permit issuance, required inspections, and any necessary corrections required in order to reach compliance.
- Initiate contact with property owners and other parties to obtain pertinent information regarding property, explain the nature of incurred violations, and resolve less complex Code Compliance files.
- Type and mail various correspondence for the Department as needed.
- Participate in various committees and boards related to program activities and responsibilities.
- Testify by order of subpoena in reference to land use or building violation files.
- Perform other duties as appropriate or necessary for performance of the job.
- Modern office practices and procedures.
- Operation of standard office equipment including fax machines, copiers, and computers.
- Routine software and business applications, including but not limited to, building and planning software, word processing, spreadsheets, presentation software, and databases.
- Principles, practices, and objectives as related to writing, research methods, data compilation in a building permit program, International Building, Mechanical, and Plumbing Codes, Code applicable legal requirements in a code compliance program, construction industry terminology and residential construction codes..
- Scope and application of laws and regulations pertaining to Building, Land Use, and Code Compliance programs.
- Correct English usage, spelling, punctuation, and grammar.
- Filing and record keeping systems.
- Read and comprehend department and County rules, regulations, policies, procedures, and standard operation procedures.
- Basic accounting or cashiering principles and practices.
- Understand the organization and operations of the County, the Planning and Building Services Division, and of outside agencies, as necessary, to assume assigned responsibilities.
- Communicate clearly and concisely, both verbally and in writing.
- Perform technical duties in support of the Code Compliance and Building Department.
- Accomplish the assigned workload in a timely manner and meet established performance standards and objectives.
- Establish and maintain effective working relationships with other County employees, representatives of other agencies and organizations, and members of the community.
- Follow written and verbal instructions.
- Read and research elected official office documents such as blueprints, records, plats, and maps.
- Provide professional customer service to clients and the public.
- Effectively respond to conflict situations and people in conflict.
- Two years general or legal office experience involving heavy public contact and computer usage; experience in building construction, building code compliance, and/or land use/zoning code highly desirable.
- High School diploma or GED with supplemental coursework in general or legal clerical and computer functions; completion of relevant coursework related to Building Code or Land Use/Zoning Code enforcement to effectively understand the codes subject to enforcement is highly desirable.
- Standard Office Environment