IMS Strategic Plan
The Information Management Services'
mission is to work in partnership with customers to leverage the
use of information technologies to meet business challenges and
to foster customer self-sufficiency in using those technologies
while providing the following:
- faster, easier, more cost-effective,
and more accurate information and service to the public by automating
County processes and by empowering County employees with office
automation tools and technology.
- focused customer-driven solutions,
coordinated information technology planning, cost-effective tools,
and timely technical services.
- business and support services that
empower and support our customers in the accomplishment of their
The Larimer County IMS Division is highly
committed to delivering services that are of the highest possible
quality, while ensuring appropriate application and maximum benefit
of available technologies. In order to accomplish this goal,
the IMS Division has agreed upon the following values:
- We value partnership and teamwork
with County departments, other levels of government, agencies,
the private sector, and each of our customers to ensure effective
and efficient delivery of our services.
- We value encouragement, rewards,
and recognition of employees for hard work, creativity, and innovation
in their quest to deliver high quality services.
- We believe that ongoing training
and the professional development of our staff are integral parts
of the County's overall mission.
- We believe in ensuring ample facilities
for the current and future provision of County government services
to our customers.
- We value increased efficiency and
effectiveness of internal and external communications.
- We believe that the benefits of
current technology should be maximized in order to provide improved
communications and information access/exchange between constituents,
staff, and County government services.
- We value appropriate allocation
of our own resources in order to develop and deliver essential
services that are responsive to the changing needs of Larimer
County and its constituents.
- We have a strong commitment to service
and meeting the needs of our customers in an effective, efficient,
timely, cost effective, and supportive manner.
- We will utilize industry standard
best practices and tools to assist in producing quality services
and products, promote accountability, and accurately track costs
and labor resources.
- We agree to recognize and leverage
individual strengths and expertise by working together as a team
to accomplish our goals of delivering exceptional products, services,
and solutions to our customers.
- We are committed to a high standard
of integrity and work ethic, both professional and personal, in
dealing with our customers.
- We will respect and maintain the
confidentiality of our clients, customers, and the County.
- We believe our staff is our best
asset and agree to empower them, as well as assist them, in their
professional and personal development through appropriate means.
- We agree to respect, value, and
foster a supportive atmosphere in which anyone may feel free to
contribute their ideas.
- We agree to accept, respect, and
support each other by honoring everyone's individuality and diversity.
- We will comply with the policies
of the County and will use County assets for its betterment and
not for personal gain.
- We promote wider business hour coverage
to better support our customers and to create a flexible work
environment by embracing telecommuting, compressed work weeks,
and flexibility of employee schedules.