Grievances that are determined to be eligible for the mandated Child Welfare Grievance Resolution Process will be "fast-tracked." Eligibility will be determined through the application of the Child Welfare Grievance Resolution Process Screening Tool. If the grievance is not resolved to the satisfaction of the qualified complainant in 10 working days from receipt of a qualified complaint, the matter will be referred to the Director, who will have 20 days to attempt to resolve the complaint. If the grievance is not resolved to the satisfaction of the complainant within 20 calendar days, the Director shall immediately refer the grievance to the Citizen Review Panel, together with the Director's proposed resolution of the grievance.
To initiate the Child Welfare Grievance Resolution Process, the complainant should use the Child Welfare Employee Conduct Grievance Form, or provide the following information in writing:
Colorado Revised Statutes, 19-3-211 (Title 19, Article 3, Section 211), the Code of Colorado Regulations, Volume VII and the Larimer County Board of Commissioners' Citizen Review Panel and Conflict Resolution Process, all address this child welfare grievance process.